when i plug in my phone the screen just keeps flashing but won't turn on?
In this order:
1 disconnect charger
2 remove batter
3 hold power button for 1 minute
4 insert battery and press powerbutton
Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.What is the make and model of the phone and the device you are plugging it into?
sorry for not adding thatVerizon mobile prepaid / LG Optimus UM670Thanks
no problem, and you are plugging it into a charge? or a device (and if so what device)?
the battery must be empty because nothing happens so I have it plugged into the wall charger
ok thanks for that, I now have the complete picture.If it flashes when the charger is in, it means the battery has faulted.you will need to have the battery replaced. This will be under warranty if you still have a warranty on the phone, else you can get one here (cheapest I could find $13)http://www.amazon.com/Original-LG-Optimus-Standard-SBPL0102301/dp/B0052AV62EIf you require any additional information, please do not hesitate to let me know
Cell / Smart phone problem solver for over 15 years