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when i plug in my phone the screen just keeps flashing but

 
RichieMe's Avatar
  • Answered by:RichieMe
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Customer Question

when i plug in my phone the screen just keeps flashing but won't turn on?

 



Already Tried:
In this order: 1 disconnect charger 2 remove batter 3 hold power button for 1 minute 4 insert battery and press powerbutton

Submitted: 337 days and 23 hours ago.
Category: Cell Phones
Value: $12
Status: CLOSED
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Expert:  RichieMe replied 337 days and 23 hours ago.

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

What is the make and model of the phone and the device you are plugging it into?

Customer replied 337 days and 23 hours ago.

sorry for not adding that

Verizon mobile prepaid / LG Optimus UM670

Thanks

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Expert:  RichieMe replied 337 days and 23 hours ago.

no problem, and you are plugging it into a charge? or a device (and if so what device)?

Customer replied 337 days and 23 hours ago.

the battery must be empty because nothing happens so I have it plugged into the wall charger

Accepted Answer

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Expert:  RichieMe replied 337 days and 23 hours ago.

ok thanks for that, I now have the complete picture.

If it flashes when the charger is in, it means the battery has faulted.

you will need to have the battery replaced. This will be under warranty if you still have a warranty on the phone, else you can get one here (cheapest I could find $13)

http://www.amazon.com/Original-LG-Optimus-Standard-SBPL0102301/dp/B0052AV62E

If you require any additional information, please do not hesitate to let me know

Expert TypeTechnician
Category: Cell Phones
Pos. Feedback: 87.3 %
Accepts: 655
Answered: 5/7/2012

Experience: Cell / Smart phone problem solver for over 15 years

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