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A friend bought a samsung rugby, charged it and when I call

 
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  • Answered by:RichieMe
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  • Accepted Answers: 719
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in Cell Phones

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Customer Question

A friend bought a samsung rugby, charged it and when I call i get her message but the message isn't recorded.

Submitted: 377 days and 17 hours ago.
Category: Cell Phones
Value: $30
Status: CLOSED
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Expert:  RichieMe replied377 days and 17 hours ago.

Hi there, and welcome to JustAnswer, I look forward to assisting you today with your question and providing the best answer possible.

Which service provider is she with?

Customer replied377 days and 17 hours ago.

att

Customer replied377 days and 17 hours ago.

Hello RichieMe The provider is AT T

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Expert:  RichieMe replied377 days and 17 hours ago.

Thanks,

There are no issues at the moment with the network

This is also not related in anyway to the phone

It can be that her Voicemail box is full, or AT&T have disabled the service, or she has not set voicemail up yet

Can you have her check through these three possibilities please and let me know if after all being checked out, the problem remains?

Thanks

Customer replied377 days and 17 hours ago.

I meant to say my message to her isn't recorded

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Expert:  RichieMe replied377 days and 17 hours ago.

ok, but you mean you left a voicemail on her number?

Or how do you mean message? (Text, App)?

Customer replied377 days and 17 hours ago.

yes, a voice mail

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Expert:  RichieMe replied377 days and 17 hours ago.

yes, then my initial response is valid

There are no issues at the moment with the network

This is also not related in anyway to the phone

It can be that her Voicemail box is full, or AT&T have disabled the service, or she has not set voicemail up yet

Can you have her check through these three possibilities please and let me know if after all being checked out, the problem remains?

Customer replied377 days and 17 hours ago.

sure, i will get back , thanks

Accepted Answer

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Expert:  RichieMe replied377 days and 17 hours ago.

thanks

Expert TypeTechnician
Category: Cell Phones
Pos. Feedback: 87.8 %
Accepts: 719
Answered: 5/5/2012

Experience: Cell / Smart phone problem solver for over 15 years

Ask this Expert a Question >
Customer replied377 days and 16 hours ago.

She said she reset something and it works. thanks for your time

 
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