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Kriptokrit's Avatar
  • Answered by:Kriptokrit
  • Cell Phone Tech.
  • Positive Feedback: 94.4 %
  • Accepted Answers: 528
Verified Expert
in Cell Phones

Recent Feedback

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great! thanks a lot!
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Thanks so much for your help!
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I should have read the book
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thanks, as I suspected
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Thank you very much. Very helpful.
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Thank you Kriptokrit.
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Thank You This is what I was looking for>>> Sam
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answer was very helpful

Customer Question

I have a a Samsung mobile model no SHG-A411 using Telstra Next G prepaid service.(This phone has been excellent,and works well in a rural bushfire-prone area.) In a few weeks time we will be traveling to Canada & Alaska,and wish to know if this mobile will work with the networks in those countries,or if we have to get a new mobile phone. Thanking you, Yours faithfully, Trevor XXXXXX.Elaine-mod41025.0886385417

 



Already Tried:
I have searched online with some answers that are not clearcut.

Submitted: 419 days ago.
Category: Cell Phones
Value: AU$18
Status: CLOSED
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Expert:  Kriptokrit replied418 days and 23 hours ago.

Welcome to JustAnswer!

My nickname is Todd and I will be the expert working with you today to help resolve your problem.


Yes, your phone will work with all providers in Canada with GSM network, but your phone needs to be unlocked. To unlock your phone you need to have code generator software or specific tools and latest mobile firmware's (software flash files) to flash your phone. Unfortunately, you will not be able to unlock it by yourself. Full complete tools for unlocking cost over $500.

For the reason that unlocking cost $30-50 better solution is to buy a new phone than to unlock the old one.

Please let me know if you need more information.

If you are satisfied with my answer, please do not forget to click "Accept" button, as this is the only way I am credited for helping you.

Thanks for using JustAnswer!



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Expert:  Kriptokrit replied418 days and 23 hours ago.

I found some cheap cell phones for you with pay as you go (prepaid) plan. Please check the link below - click here. Scroll to "text & talk phones".

Customer replied418 days and 23 hours ago.

Dear Todd,

For a number of reasons I wish to stay with Telstra prepaid,so won't pursue any Virgin options.
I know a Telstra technician who may be able to help unlock my Samsung A411 for me,so will try this.
Please cancel my free one month trial subscription.Your help was O.K but I do not like
the way the Just answer system works.
Thank you.

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Expert:  Kriptokrit replied418 days and 23 hours ago.

If you know technician who can unlock your phone, that will be the best solution for your problem.

.
To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx
Kriptokrit41025.0948218403

 
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