Login|Contact Us
Question and Answer

Cell Phones

Ask a Cell Phones Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

I have a blackberry Torch 9800. Last night when i was updating

 
ItsCody's Avatar
  • Answered by:ItsCody
  • Tech
  • Positive Feedback: 100.0 %
  • Accepted Answers: 38
Verified Expert
in Cell Phones

Recent Feedback

Positive
Good,quick and accurate response
Positive
Helpful, especially since I had follow up questions.
Positive
satisactory
Positive
Quick
Positive
Confirmed what I suspected,cheers,Jeff
Positive
With out Cody's answer, I would not have look at my unit more.
Positive
Good job
Positive
Thanks for your honesty and your candor
Positive
He walked me thru each step and and after about 15 min of trying stuff, I...

Customer Question

I have a blackberry Torch 9800. Last night when i was updating one of my apps, it asked for a reboot, and ever since it has gone into a reboot loop. I desperately want to backup my contacts before i format my phone. Please tell me this is possible.

 



Already Tried:
The phone does not boot. I tried AppLoader which detects the PIN of the phone and is allowing me to reinstall the OS. But I have not gone for this option because I am not sure if it will wipe out my phone.

Submitted: 401 days and 4 hours ago.
Category: Cell Phones
Value: $23
Status: CLOSED

Accepted Answer

Picture
Expert:  ItsCody replied 401 days and 3 hours ago.


ItsCody :

unfortunately there is not a way to backup in this case, Only other option that may work is if you take to your provider to see if they backup if not, You will have to reinstall the os without a backup

Expert TypeTech
Category: Cell Phones
Pos. Feedback: 100.0 %
Accepts: 38
Answered: 4/3/2012

Experience: I own a phone repair business with 2+ years of experience

Ask this Expert a Question >
 
Tweet

5 Cell Phone Technicians are Online Right Now

Ask Your Question Now
Ask A Cell Phone Technician
Type Your Cell Phones Question Here...
characters left:

Top Cell Phones Experts

See More Cell Phone Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Cell Phone Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
146 Cell Phone Technicians are Online Now
Type Your Cell Phones Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan