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Wireless Dave
Wireless Dave, District Manager
Category: Cell Phones
Satisfied Customers: 9
Experience:  10 years experience in Telecom/Wireless
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Have a samsung schm828c (gp), to many pattern attempts cannott

Customer Question

Have a samsung schm828c (gp), to many pattern attempts cannott unlock
Submitted: 2 years ago.
Category: Cell Phones
Expert:  Wireless Dave replied 2 years ago.

Wireless Dave :

Hi, thanks for waiting.

If you do not know the email or the lock pattern on the phone, you will need to do a master reset on it to gain access.

Customer :

So what is the master reset

Customer :

WHAT MATER RESET WILL I NEED TO UNLOCK THE PHONE NEED TO USE TO UNLOCK TJ

Expert:  ItsCody replied 2 years ago.
Samsung has changed there method of hard reset. Which since u can't access phone menus. It would be best to contact customer support.

This issue is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Customer: replied 2 years ago.
so what is a master reset on a sansung, that has had too many pattern attemps. and still not knowing what e mail has been used on this phine
Customer: replied 2 years ago.
so how doI myself go about unlocking the samsung. with too many attempts
Expert:  ItsCody replied 2 years ago.
If you contact Samsung at the above number they will be able to unlock it for you.
Expert:  Wireless Dave replied 2 years ago.
Hi, Try pressing and holding the up volume or down volume key while turning on the power. See if either of these combinations will bring you into the reset menu. Not all phones have this function though.

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