How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask derrickonline Your Own Question

derrickonline
derrickonline, Information Technology Manager
Category: Cell Phones
Satisfied Customers: 914
Experience:  15 years of information technology experience, including mobile computing devices.
22792886
Type Your Cell Phones Question Here...
derrickonline is online now
A new question is answered every 9 seconds

Why do my phone turns off and on by itself?

Resolved Question:

Why do my phone turns off and on by itself?
Submitted: 4 years ago.
Category: Cell Phones
Expert:  derrickonline replied 4 years ago.
What is the make and model of your phone?
Customer: replied 4 years ago.
Samsung galaxy s2
Expert:  derrickonline replied 4 years ago.
That's a great phone, I owned one myself before going for the Galaxy Nexus. Anyhow if your phone is constantly restarting this is due to one of 2 reasons.

1. Your phone is running a custom rom and/or kernel and most likely the kernel is overclocked and undervolted. If this makes no sense to you, then most likely this isn't your issue since you would have had to install a custom rom or kernel. If you don't know what that means most likely you didn't do that. :)

2. The most common reason is you have an app installed that isn't playing well with your phone. Unfortunately this can be a pain to troubleshoot as you'll need to go one-by-one removing apps you installed then using the phone for a while until it reboots or works. This is a process of elimination. I would start with the most recently installed apps then work my way from there.
derrickonline, Information Technology Manager
Category: Cell Phones
Satisfied Customers: 914
Experience: 15 years of information technology experience, including mobile computing devices.
derrickonline and 3 other Cell Phones Specialists are ready to help you

Related Cell Phones Questions