Login|Contact Us
Question and Answer

Cell Phones

Ask a Cell Phones Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

How do I synchronise my new iPhone 4S with my Palm E2? I usually

 
Mr. Clark's Avatar
  • Answered by:Mr. Clark
  • Cell Phone Engineer
  • Positive Feedback: 98.2 %
  • Accepted Answers: 509
Verified Expert
in Cell Phones

Recent Feedback

Positive
worked w/issues w/me....she is having issues regarding other people too. one...
Positive
I feel confident that the information was correct.
Positive
Thank you very much.
Positive
thanks, how is best way to take pictures off the phone to make it work better. I...
Positive
thank you very much. I will look around for a technician in this area.
Positive
you are so SMART !!!!!!
Positive
I was afraid of that and suspected it to be the case, but then again wanted to...
Positive
Thanks. Looks like I am heading to a Mac Store tomorrow. The complete reset did...
Positive
Quick, to-the-point, sensible, practical, pleasant.

Customer Question

How do I synchronise my new iPhone 4S with my Palm E2? I usually sync my Palm with MS Entourage on my iMac G5 (with Tiger 10.4.11) using Palm Desktop (which also syncs it with Apple Address Book, and Calendar). I also have available a PC with Vista, which could be used as an intermediary.

 

Optional Information:
Computer OS: Mac OS X
Browser: Firefox

Already Tried:
Nothing, yet (too afraid of screwing-up the data!)

Submitted: 476 days and 1 hours ago.
Category: Cell Phones
Value: £31
Status: CLOSED
Picture
Expert:  Mr. Clark replied 475 days and 22 hours ago.

Hello. Welcome to JustAnswer, a paid global support site.

The iPhone 4S is going to require the latest version of iTunes 10.5 which will only work on Mac OS X Lion.

The G5 is incompatible with Lion, so you would need to get a newer Intel-based Mac. It is impossible to us an iOS 5 device (like the 4S) on a G5 or below machine.

You could use your Vista machine. You would need to download the Palm Software (http://kb.hpwebos.com/wps/portal/kb/na/tungsten/e2/unlocked/home/page_en.html) and then install Microsoft Outlook 2007 or 2010. From there, you would sync your Palm to Outlook (using the Palm Software). After that is complete, you would install iTunes 10.5 (http://www.itunes.com) and then sync your iPhone 4S to Outlook (open iTunes, plug in your 4S, click on the iPhone icon in the left column of iTunes, then go to the Info tab, check Sync Contacts/Calendars, and then click Sync in the bottom right).

This is pretty much the only way you are going to accomplish this.

Let me know if you need further assistance.

Customer replied 475 days and 20 hours ago.

It's going to take a while to try this out. I'll use the Vista machine to do it. Does it have to be done in the precise order you give, as the machine already has the latest iTunes installed, but not Palm Desktop or Outlook?
Also, do I have to buy MS Office to get Outlook?

Regards,
Jim

Picture
Expert:  Mr. Clark replied 475 days and 19 hours ago.

No, you will just need to need install Palm Desktop and Outlook.

You can buy Outlook 2007 independently from eBay (http://www.ebay.com/itm/150722681785).

If you want the 2010 version, you will need to purchase MS Office 2010.

Let me know if you need further assistance.

Customer replied 474 days and 23 hours ago.

Thank you for your help. I'll experiment this evening.

 

I don't have Outlook (2007 or 2010) at present so I'll have to get it, which will take a little while.

 

I'm also going to see if this works using Virtual PC with XP on the iMac. I expect it to be a bit slow, but I'll let you know the outcome.

 

Just a thought: Do you know if iOS-5 can import emailed vcard files into the address book?

Picture
Expert:  Mr. Clark replied 474 days and 23 hours ago.

No problem.

Unfortunately, no. You will need to import the vcard into a mail client (i.e. Outlook) and then sync through iTunes before it can go to the iOS device. This is because vcard is a "Microsoft" product not a Mac product.

Customer replied 467 days and 20 hours ago.

Still working on it, I'm afraid. I bought MS Office 2010 and installed it yesterday. Haven't yet synchronised it with the Palm.

 

BTW, I tried sending a .vcf file exported from Outlook (at work) to my partner's iPad. iOS mail opened it and imported it into Contacts with no problems.

Picture
Expert:  Mr. Clark replied 467 days and 19 hours ago.

I believe there was a miscommunication in the vcard terminology.

Yes, you can open them from an email within iOS. But you cannot import from vcard to address book.

I apologize for the misunderstanding.

Customer replied 463 days and 15 hours ago.

Things are not going well. I bought a copy of MS Office 2010 professional plus, installed it, and configured Outlook to use my email accounts.

 

I then downloaded and installed Palm Desktop from the URL you gave, selecting to use the Outlook conduits. On first sync, it failed - there was nothing in Outlook. On checking the logs, it said it had failed to sync the Calendar due to an incompatible conduit, but had sync'd the Contacts, Tasks and Notes. OK, I could live with that, as there are only a dozen or so future Calendar entries, which could be re-entered, however, where had it put the other items?

 

I reconfigured HotSync to sync to Palm Desktop and tried again. Success! All the entries in Calendar, Contacts, Tasks and Notes, plus other stuff, had sync'd correctly. So I could sync with Palm Desktop but not Outlook.

 

I then tried to reconfigure HotSync to use the Outlook conduits, but got a warning that these were incompatable with Outlook 2010, only with 97, XP, 2000 and 2003, which explains a lot. So far, I have been unable to locate conduits for 2010. Are there any?

 

So, right now, I've spent much money and time, but I'm no further forward than I was with the iMac. In fact, not as far forward, since I could at least sync with Entourage on the iMac.

 

Any further suggestions? If I can't sync my Palm E2 to my iPhone, can I at least transfer my Contacts, Tasks and Notes to it somehow?

 

Regards,

Jim

 

 

Picture
Expert:  Mr. Clark replied 463 days and 15 hours ago.

From what I can see, you can try a program called PocketMirror that looks to be a solution.

Please read up on it first, http://chapura.com/pm_standard.php

Let me know what you think

 
Tweet

10 Cell Phone Technicians are Online Right Now

Ask Your Question Now
Ask A Cell Phone Technician
Type Your Cell Phones Question Here...
characters left:

Top Cell Phones Experts

See More Cell Phone Technicians

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Cell Phone Technician

Get a Professional Answer. 100% Satisfaction Guaranteed.
205 Cell Phone Technicians are Online Now
Type Your Cell Phones Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan