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Engineer John C.
Engineer John C., Cell Phones Expert
Category: Cell Phones
Satisfied Customers: 14563
Experience:  Computer Science Engineer and A+ Certified
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SAMSUNG GALAXY 5 GT-15503T. PATTERN LOCK IS ON AND CANT REMEMBER

Customer Question

SAMSUNG GALAXY 5 GT-15503T. PATTERN LOCK IS ON AND CANT REMEMBER PATTERN TO LOG IN THANKS SHARON
Submitted: 4 years ago.
Category: Cell Phones
Expert:  Engineer John C. replied 4 years ago.
Hello, I am Engineer John Cappucci, I will be your expert today.

If you forgot it, then you will need to reset the phone to factory settings.

Please follow the steps below to reset the phone, all your data will be removed:

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Click the Image ahead too enlarge it.

Then when the phone restarts, use your same gmail account you used before, so you may continue using your already downloaded apps.

Thank you

John C.
Computer Science Engineer
Engineer John C. and 3 other Cell Phones Specialists are ready to help you
Customer: replied 4 years ago.
i tried this but it didnt work. recovery menu did not appear
Expert:  Engineer John C. replied 4 years ago.
OK, please follow the steps below:

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Does it work now?
Customer: replied 4 years ago.
no, no exclammation mark appeared.
Expert:  Engineer John C. replied 4 years ago.
That's weird. Please go to your carrier store so they will be able to unlock it. Please bring proof or purchase so they can verify that's your phone.

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