How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask James Your Own Question

James
James , Customer Service
Category: Cell Phones
Satisfied Customers: 15908
Experience:  Cell phones expert
24111805
Type Your Cell Phones Question Here...
James is online now
A new question is answered every 9 seconds

iphone battery went completely dead and wont take a charge.

Customer Question

iphone battery went completely dead and won't take a charge. What can I do?
Submitted: 4 years ago.
Category: Cell Phones
Expert:  James replied 4 years ago.
Hi,

It sounds like your iPhone is frozen.

To unfreeze it, hold the Power and Home button (the one with the square) TOGETHER for 45 seconds, until you see the Apple logo appear on the screen. The phone will then take about 2 minutes to reboot.

Thanks,


J.
James and 2 other Cell Phones Specialists are ready to help you
Expert:  James replied 4 years ago.
Hi,

Each question is priced differently, based on urgency and required detail level... I am sure about the charge.

Thanks,

J.