Ask a Cell Phones Question, Get an Answer ASAP!
Hello. Welcome to JustAnswer. My name is Stefan. I will be happy to answer your question.
There are two ways accomplish depending on what server solution you are provisioned. BES or BIS.
If you are using a corporate BlackBerry then you can stop redirection with two methods. You can either stop redirection via the BlackBerry Desktop Manager by cradling your BlackBerry and setting the property in the DTM settings to not redirect mail while device is cradled.
The other method to stop mail to your BlackBerry which is set on the BlackBerry is set in the inbox view on the BB by going to Options / Email Preferences and unchecking the option to "Send Email to Handheld"
Both these methods are for BlackBerry devices that are connected to a BES for Corporate use.
There is another method that works for both BIS which is consumer BlackBerry devices and BES by going to your BB setup icon and go to mail account setup and login in to your mail settings and set the filter to redirect mail when rule does not apply to no from yes
All three methods allow the BB device user to temp stop email redirection to their device.
Of the 3 options the most convenient is the first one while cradled to DTM and set property to not redirect to BB. This requires the BlackBerry to be connected to a BES.
That is the answer to your question. If you have further questions, I am more than happy to assist to answer them. Otherwise, please return to accept.
Thanks Stefan - more help needed. I'm on BIS. When I got to set up and the email accounts I don't see a filter? I've got a Curve 9300.
Sorry for the delay
In Setup, if you see your email accounts, goto the account you want to filter
Scratch that - you have the 9300 - in the view where it shows your accounts, hit the BB propery button
you will see the option for filters
At the bottom of that view
Where it says When no filters apply
change it to "do not forward messages to the device"
when you want no email to forward and change back when you want it to forward again
there is another method that is less intensive that i forgot to offer
that is in the inbox on the 9300 , go to options, mail preferences, then drop the email address in the drop down field to the one you want stop redirection, if the field is available to not send email to device, then uncheck
however, that is usually only available to BES devices
You also can filter on the device from the same inbox, options, filters
uncheck box at the top
those are the options for you
the two that are for sure are since you have BIS, are the filter options
set at the inbox options on the device or setup email accounts and then filters on the BIS side
Try the filter option first on the 9300 by going to inbox, then hit property button, then options, then filters, uncheck box at top
let me know if that clarifies this for you. once set, it will stop mail to the 9300 till you reverse the steps
Once set, please test this by sending yourself an email. It should not be received on the BlackBerry.
Note - During the time you have set email to not redirect, keep in mind, once you set to redirect, those email that were excluded will still be excluded but new emails will redirect to the BlackBerry
This should answer your on how to stop emails from coming to your BlackBerry while in the office, If you further question, feel free to ask and I am happy to address them. If the answer addresses your question, please remember to accept before leaving the chat. Positive feedback is always appreciated. Please be sure I have satisfied your question prior to clicking accept. Thank you for your patience and this should help resolve your issue.Thanks for using JustAnswer. - StefanReply to chat if you have further questions - i will be here.