Hi there happy to help.
You can do this one of 2 ways.....
Lets reference this file so we are both looking at the same thing.....
On page 114-115 you will see that you can connect to your PC using the Samsung Kies program OR connect and treat the phone as a USB removeable drive that will show up when you open My Computer.
You can download Kies here.......
Hope this helps,
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Hi,sorry for delay. I have downloaded Kias and all existing photos on my pc have been transferred. but not the photos on mu iphone. What am I doing wrong?
OK, you are not able to get photos from the Galaxy to the PC?
when you go to My Computer do you see the phone as a removeable drive?
Start -> My Computer
is the phone on and connected?
if so, try a different USB port on the PC.
no change my samsung says usb connected select button below if you want to copy files between your pc and your android usb storage when i do it says usb storage in use
can you try turning off the phone and then turning it back on again WHILE connected to the PC?
done that no change but message came up Photo gallery cannot open this picture or video. File format not supported or don't have latest Photo galery update
mmmhhh, I am not familiar with the updates for this phone, I will opt out and hopefully another phone expert can help here.
sorry I couldn't assist.
Hi and thanks for using JustAnswer. My name is XXXXX XXXXX I will do whatever I can to help answer your questions.
Are you still looking for a way to get the pics off the Galaxy and on to the PC?
Hello, yes I'm still unable to transfer pics off galaxy to my pc
Oki.. I can put together a long list of things to check to get the pics off the Galaxy... but I think you would much rather just have a quick way to do it, that is foolproof and will work immediately, so follow these instructions and you will be able to transfer files back and forth from your Galaxy and PC without even plugging in the phone to the pc ;]
This is by far the easiest way to wirelessly sync files to and from your pc!
A little hint. ANY file you have synced with your dropbox account is also available via dropbox.com , so you can access them from any browser on any computer, anywhere.
sorry for delay, summoned for dinner. I have almost got there but not quite. Have downloaded D ropbox ok but when it comes to transf er pic topc when I click wi-fi connection isn't there. Have got to go out now but will continue on my return.thanks
OK, you dont Have to use WiFi, it just makes it faster.