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why cant my son text my palm pre plus from his ipod he has

 
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  • Answered by:Eric
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Customer Question

why cant my son text my palm pre plus from his ipod? he has the text free app, and he can call me, but text doesnt go through. I cant text but can call him...

 



Already Tried:
Checked all settings, everything seems to be set and working correctly otherwise.

Submitted: 620 days and 12 hours ago.
Category: Cell Phones
Value: $30
Status: CLOSED
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Expert:  Eric replied 620 days and 10 hours ago.

Hi and thanks for using JustAnswer. My name is XXXXX XXXXX X will do whatever I can to help answer your questions.

 

Can he text anyone else?

 

 

Customer replied 620 days and 9 hours ago.

yes. He can text everyone else he tries, to every other type phone in our calling circle. I've also had another friend text me from another ipod and it works fine.

Accepted Answer

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Expert:  Eric replied 620 days and 9 hours ago.

 

Ok, then I KNOW this isn't the answer you were hoping for. If thats the case, then the issue actually lies with how your Palm and the Server for the free texting app are communicating, or the lack of communication actually.

 

There isn't a way to "fix" this, and your best option is to have your son use the "contact developers" link for the app he got off iTunes and to send an email to the developers asking why texts sent to a Palm Pre will not go through. Since it works for all other phones, the issue isn't his iPod, but your phone and the way it is handling that incoming information from the free text apps servers.

 

 

 

 

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Expert TypeAndroid Expert
Category: Cell Phones
Pos. Feedback: 100.0 %
Accepts: 1249
Answered: 8/1/2011

Experience: 3 Years as an Android Developer, Complete detailed knowlege of all Android Devices and the OS itself

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