Please try the steps below in this EXACT order.
Unplug both your modem (cable, DSL etc) from its power source and do the same with the wireless router. Wait about 60 seconds and plug each one back in. Then , Remove the battery and SIM (if you have on, varies by carrier) from the phone and wait 20 seconds, then, with the battery still out, plug it into your wall charger, then place the battery and SIM back in and turn the phone back on. Try again and it should work!
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I used the password XXXX I had saved in my notebook. How can I verify the password? My WII and Karen's PC are working and of course the one I am writing on. This phone was active on this router before.
How do I check the password? Disconnect one of the users then reset uisng the password?
Yes it works on other networks, at my place of work for one.
Which device should I do a factory reset and how?
Yuck, ok. I am not sure how you change the password XX the router as that varies by the model and is more of a computer question (i.e. not something I am good with.) A factory reset on the device via the steps below. This will erase everything on the device but when you set the device back up with the gmail account it will bring back all of your contacts and calendar and you can go to the Market and to the previously downloaded tab and download any of the apps that you had. If all other devices are wokring fine with the router and you are 100% sure you have the correct password. I would do the facotry reset on the device
rom the main home screen, tap menu
If that doesn't work, or if your phone is frozen:
All data including third-party applications will be deleted from the HTC Inspire 4G. Once the wipe is complete, the phone will reboot to its factory fresh state.
You are guessing now! How about something concrete. Refering to another tech? How ?about the man who answered my problem last time.
It is either the router or the phone. Router is working fine other than the ports being taken and resetting the password XXXX not change that. So your option are either to shut off one of the device on the router and see if it the Inspire will reconnect in which case you know it is the router and you need to free up a port by disonnecting one of the other devices, or get another router with more ports, or try a factory reset as the Inspire should be grabbing one of the ports assigned to your son's laptop as that one should not have two ports. I will opt out of you would like but they will almost certainly tell you the same thing
Reexamined the router map. The second port for Karen's pc has no listed mac address.
My son's connection's mac address : "not connected". The third one has a mac address in hexadeimal: 90:27:E4:3A:8F:34. These three users have not been active all day defintely not since the router was cycled on/off. I will recycle router again.
Cisco Wireless-N: WRT160N V3. The tech for the previous issue "connecting my WII" accessed the router code.
Four WiFi's connected to one. OPen networks.
Hi and thanks for using JustAnswer. My name is XXXX XXX I will do whatever I can to help answer your questions.
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Are you still looking for help with this?
Eric, I apologize for the delay in getting in touch with you, but stuff happens. Still cannot connect to my home network. From the history you can read about the tries. I tried again but will not connect even though rourt detected and IDed.