Hi and thanks for using JustAnswer. My name is Eric and I will gladly help you find the answers you need.
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It sounds like you have some errors in the kernel of the Android OS, and the only true way to fix this is by running a factory reset.
As long as you have a Google account synced to your device, your contacts, calendar, etc. will be re-synced to the device after you run the initial setup again. As far as any data that is stored on the SD Card(images, music, etc.), it will not be erased. Only the phones internal memory is formatted.
If you would like to run the reset, i will post directions for you. I'm afraid its the last option you have since you have already done a hard reset of the device and gone through all the settings.
Yes, that is what I meant. A factory reset to restore the original settings.
If you are still having issues then it is not solvable by either one of us. The good thing is that should be covered under warranty/insurance, and wont cost you anything to replace it.
Just call your carrier and tell them the ringer doesn't work. If they ask, tell them it doesn't work at ALL.. ever, that way they don't question you at all and just send you a new device immediately.
Its ok, I am sorry to bring you the bad news. No, unless you accept the answer you would not be able to give me feedback although i very much appreciate the thought!
You can bookmark this page to ask me a question directly in the future.
Yeah lol. I added the O for the fun of it, although you are the first person to get the joke