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Mike
Mike, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 2742
Experience:  6+ Years Repair / Support / Troubleshooting / and Programming Experience
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my iphone 4 wont turn on what do I do

Resolved Question:

my iphone 4 won't turn on what do I do?
I have tried plugging it into my computer and restarting it but it isn't working.
Submitted: 5 years ago.
Category: Cell Phones
Expert:  Mike replied 5 years ago.

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Expert:  Mike replied 5 years ago.
Try a soft reset. To perform a soft reset, hold BOTH the sleep/wake (button at the top of the device) AND home (button on the front just below the screen) buttons until you see the Apple logo appear. Note that you may have to hold them for 10-15 seconds, and if you get the slide to power off bar, ignore that and continue holding the buttons until you get the Apple logo. Once that logo appears, you can release both buttons. Then your device should boot up within a couple of minutes.

Regards,
Mike
Mike and 3 other Cell Phones Specialists are ready to help you
Customer: replied 5 years ago.
my phone isn't turning on
Expert:  Mike replied 5 years ago.
Try a soft reset. To perform a soft reset, hold BOTH the sleep/wake (button at the top of the device) AND home (button on the front just below the screen) buttons until you see the Apple logo appear. Note that you may have to hold them for 10-15 seconds, and if you get the slide to power off bar, ignore that and continue holding the buttons until you get the Apple logo. Once that logo appears, you can release both buttons. Then your device should boot up within a couple of minutes.

Regards,
Mike

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