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I am chatting and awaiting an answer to my question.
Is this the T-Mobile version, or?
This is an AT&T Blackberry
There are no buttons on the top of the phone when it is facing you.Message "Keyboard is locked, press the lock button to unlock."
Gotcha... ok. Those two are very similar. It is kind of hidden on that device. It's actually on the top of the device. If you look closely you should see the faint icon there. It's more pronounced in this picture just to show you where it's at:
And it make actually be on the opposite side on yours.
Thanks so much..have it back and you solved the problem.
Not a problem. I'm glad to help. Thank you!
Thanks, XXXXX XXXXX my pleasure to help the Japanese people.
Do I just log off now?
Please click the Accept button if you're happy with my service this evening. Thanks, XXXXX XXXXX a great night!
It is certainly better now...had the phone for two years and never had it locked before.