Hello, and welcome to JustAnswer.com!My name is XXXXX XXXXX I'm here to help.
You should simply need to:1. Connect the iPhone to your computer.2. Open My Computer, and you should see the iPhone listed there as a device.
3. Double click the iPhone, and drag any photos in the DCIM folder to your Desktop or a folder on your Desktop.
That should do it. If what I recommended doesn't help, or if you have additional questions, please let me know and we can continue troubleshooting.
there is nothing in the DCIM folder. Or am I doing something wrong?
Are the pictures in the normal Photos app on the iPhone?
I think so. What do you mean by normal Photos app? I just took pictures over the years and stored them where they appeared.
Okay, there are some apps that store photos in a different place, but if you used the normal photos app, that's fine. What folders do you see when you open the iPhone on the PC?
Besides the DCIM folder.
Just DCIM folder.
The pictures are stored in Photo Albums on the Camera Roll
Okay, hold on one minute.
Which version of Windows are you using?
My Iphone has no service anymore. Does it need to be in service (with AT&T)? I am using Windovs Vista
No, shouldn't need service.
Does the phone have a passcode?
What do you mean by passcode? Password XXXXX I type in when I want to open it? It has that.
Okay, unplug the phone, enter the passcode, and then connect it to your computer.
Then try going into the DCIM folder again.
there are 2 folders in DCIM folder. 101APPLE and 100APPLE. Both are empty. They were there before reconnectiong it to computer this time.
Sorry! They are not empty anymore! I see pictures. How do I download them?
Just drag them to a folder on your computer
You could even drag those folders themselves and it will copy over.
Is window gallery o.k.?
Yeah, that's fine.
Thank you Jesse, I have my pictures.