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Daniel P.
Daniel P., Wireless Consultant
Category: Cell Phones
Satisfied Customers: 2058
Experience:  Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!
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Hi, my phone wont send any messages or let me call anyone.

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Hi, my phone won't send any messages or let me call anyone. it says all their numbers are disabled or it just hangs up the call after a second. i don't know how to fix it

Hi there,

 

What phone are you using and whos your provider?

Customer: replied 5 years ago.
I have a verizon juke. I got it about 4 years ago so it's definitely not a new phone
Are you on a family plan? Or is this a single line phone?
Customer: replied 5 years ago.
i'm on a family plan
Are the other lines able to make calls?
Customer: replied 5 years ago.
yes, the two other phones are able to text and call other phones. They're also very new
Try dialing *228 option 1 to reprogram it. Will it allow that?
Customer: replied 5 years ago.
It's allowing me to call people now but i can't send messages still

Remove the battery for few minutes and then put it back in, then dial *228 again and check your messages. If it still doesn't work, you'll have to get with Verizon tomorrow to reset your messaging profile. At least you're able to make calls now, so you're not completely stranded :)

 

Please let me know if you have any further questions, otherwise please click 'accept'. I will not receive credit for my work unless you do so.

 

Thanks

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