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Mike, Cell Phone Technician
Category: Cell Phones
Satisfied Customers: 2742
Experience:  6+ Years Repair / Support / Troubleshooting / and Programming Experience
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how do I remove an email account from my phone

Customer Question

how do I remove an email account from my phone?
Submitted: 5 years ago.
Category: Cell Phones
Expert:  Mike replied 5 years ago.

Mike :

Hi, thanks for posting your question on JustAnswer...

Please let me know when you have joined the chat.


Mike :

Can you tell me what kind of phone you have?

Customer: replied 5 years ago.
I have a blackberry tour
Customer: replied 5 years ago.
I don't know where your answer is?
Expert:  Mike replied 5 years ago.
Thank you. Go to Go to Options > Advanced > Applications. Highlight the application you wish to delete, the press Menu. You'll have the option to delete the application there.


Customer: replied 5 years ago.
There is no "Applications" in Advanced options...can it be called something else. It is a Blackberry Tour
Expert:  Mike replied 5 years ago.
Oops, sorry... I got ahead of myself. You did say "email account" not application. Sorry for the confusion. What kind of email account is this? Is it a work email account? Personal? Is it hotmail? Gmail? AOL?
Customer: replied 5 years ago.
personal gmail account
Customer: replied 5 years ago.
are you there?
Expert:  Mike replied 5 years ago.
Yes, thank you. Who is your carrier? Verizon? AT&T? Sprint?
Customer: replied 5 years ago.
Expert:  Mike replied 5 years ago.
Great... Go the Verizon BIS site here: Verizon BIS site and create an account if you don't already have one (it just take a couple minutes). When you login, you'll see the email accounts that are currently setup on your phone. *Note that you may have to wait a few minutes for things to sync up if you're creating an account, and you may even need to do a battery pull to reboot your BlackBerry. There, you can delete accounts, resend service books, edit filters, change signatures, etc.

Edited by Mike on 1/5/2011 at 7:15 PM EST