Hello and thank you for your question. Try the last 4 of your phone number (or the number that used to be on that phone) If that does not work and you do not know what it might be, then remove the SIM card from the phone if you have one and enter the number below. This will erase everything on the phone that is not saved to a memory card (if you have one) or the SIM card, but it is the only way around the forgotten password. *2767*3855#
If that doesn’t work, try
*0206*3855# If it works, please click Accept as that is how I get credit. If not, let me know and we will keep working on it. Bonus NOT necessary but ALWAYS appreciated!!
f you enter wrong password XXXXX more then 5 times,it ll ask you to enter the puk number....now call your customer care and get the puk number...enter the puk number in the space given for password....thats it...problem is fixed