How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Daniel P. Your Own Question

Daniel P.
Daniel P., Wireless Consultant
Category: Cell Phones
Satisfied Customers: 2058
Experience:  Extensive experience with AT&T and Alltel/Verizon in areas of tech support and consulting!
48810790
Type Your Cell Phones Question Here...
Daniel P. is online now
A new question is answered every 9 seconds

I have forgotten my password for my Lg Ally to get into my

Customer Question

I have forgotten my password XXXXX my Lg Ally to get into my phone. What do I do?
Submitted: 5 years ago.
Category: Cell Phones
Expert:  Daniel P. replied 5 years ago.

Hello my name is Daniel.

 

Your contact info is backed up to Google, all your info which is saved to SD card is also safe. Do you have any other info that is not backed up or that you absolutely cannot lose?

Customer: replied 5 years ago.
I just bought this phone yesterday from Verizon.
Expert:  Daniel P. replied 5 years ago.

Ok here's what you do:

 

1. Power the device off. If it's frozen, pull the battery, then place it back in the device.

2. Press and hold the Volume Up, Home and Power buttons simultaneously.

3. Follow the setup instructions on the screen

 

 

If this works and you're able to get into the phone, just click the green "Accept" button.

 

Thanks

Related Cell Phones Questions