Does your phone just show a white screen or is it a black screen?
I have a few more questions please. Thank you for being patient.
1. How old is the phone?
2. Have you backed up your stuff?
3. Try plugging it into your computer and see if it's recognized. This way we can tell whether or not it's actually booted but just not displaying.
How can you be sure that the phone is fully drained without seeing the display? Was it drained to the point to where the phone wouldn't come on at all? Just curious before we proceed.
Ok. Here's what I've come up with, based on the information you have provided me, my own research, and my experience with Sprint and Samsung products.
Your problem seems to be embedded in the software which prevents your phone from booting up, this was verified by the result of our experiment when Leopard didn't detect the device (I know it made the noise, but that's just because the device had power).
You've got two options when it comes to something like this:
I wouldn't worry about the fact that the phone is so new. Your only worry is that they may not have it in stock. The only phone that cannot be replaced in store under 30 days are iPhones due to the agreement with Apple. You should be fine replacing this.
I'm sorry no 'easier' or more 'convenient' solution is available. I hope you get this taken care of asap. If you have any more questions for me, please hit reply.
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