mass storage/sync all of it.
that's what the software is supposed to do, but XP is not recognizing the software
Not recognized at all. I looked in C:\Program Files\Samsung\USB Drivers and my phone isn't even listed in the available driver folders that were installed by that file that was at their web site that you'd pointed out that I needed.
It's like they haven't updated their own software.
Thank you for your patience.
Let me see if I can be of any assistance.
Here's what I would try:
STEP ONE: Disable Bluetooth
\Menu > Settings > Connectivity > Bluetooth > Bluetooth OnThe device should state "Bluetooth Deactivated"
STEP TWO: Enable PC Studio/Modem Mode On Handset & Verify Data Cable Part Number
Path to change Port Mapping:
Menu > Settings > Connectivity > Select USB Mode
Port Mapping Options:
Music Player, Mass Storage, PC Studio
Port Mapping Required For New PC Studio:
Data Cable Part Number:
APCBU110BBE (Cable is not provided in box)
STEP THREE: Terminate & Reestablish Connection
1) Locate the New PC Studio icon loaded in the system tray and click on the New PC Studio icon
2) Select "Close Device connection monitoring"
3) Restart New PC Studio
STEP FOUR: Verifying x32bit Operating System Architecture
If you have a PC with operating on x64, this is unfortunately unsupported by Samsung. As a last resort, you could attempt to force the application to load into a Compatiability mode to see then if New PC Studio can detect the mobile phone.
Try this out and see what you get.
I have a Charge + Sync Cable from Fuse that I'm using. It IS charging the phone via the USB port.
I have XP Home SP3 on here, so that's 32 bit.
Other than what I've just said to you...it didn't work. I'm going to bed...evidently this is a problem with Samsung's software not providing the right drivers for XP
Alright, just one last note, however.
Just because the phone is charging, doesn't mean that the cable is a proper sync cable. A synch cable for the Fuze may not be the correct cable for the Strive. We sell quite a few cables at our store that all have the same charging tip, and will charge several different phones, but won't sync but one particular model. I would get a hold of a specific Strive sync cable and at least eliminate that option before getting frustrated any further =D
I'm looking at one on Amazon.com
what do you think of this one?
I would probably look into something more like this:
The Amazon is lower prices (By 2 bucks after shipping or so), but this one specifically states the use you can have from the cable, plus you get the software with it.
I'd pay the 2 extra bucks and go with bargaincell.
Sure, no problem