my iphone has stopped working. screen lights up but no icons, no nothing. what do I do to fix?
pushing on/off button and round button at bottom of phone
HiDo you mean that the complete screen is just White ?When did you buy this iPhone and since when are you facing this issue ?Whom did you buy it from ? Has this phone ever been Jailbroken or Unlocked ?Which service provider do you use this iPhone with ?Did you ever take a backup of the iPhone on your iTunes ?Andy
yes, complete screen is whitw
bought phone within last year from ATT store in Houston
no backup that I know of
HiIs the phone more than 365 days oldDid it receive any physical shock, etcAndy
Doubt it is over 365 days old but not sure
No physical shock that I can recall, especially between the time I last used it and when iy stopped working last night.
Hi,Based on the symptoms, most likely the lcd display has failed .. or the main board has issues (rare)Take your iPhone to any Apple store near you and if its in warranty you will get a free repair / replacement.If not in warranty, but a replacement lcd display from Ebay and replace it yourself (goto youtube to watch videos for instructions). Feel free to ask any question or concern you may have. I will be glad to help you.
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11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support
Apple fixed my phone. Your diagnosis was correct.