How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Andy Your Own Question

Andy
Andy , Electronics & Computer Consultant
Category: Cell Phones
Satisfied Customers: 23538
Experience:  11yrs exp. MS Electrical Engg. Design Engineer. SEO, Cust. support
16465236
Type Your Cell Phones Question Here...
Andy is online now
A new question is answered every 9 seconds

my phone wont text to a certain number

Customer Question

my phone wont text to a certain number
Submitted: 6 years ago.
Category: Cell Phones
Expert:  Andy replied 6 years ago.
Hi

What is the make n model of the phone

Who is your service provider

Are you able to send the SAME text to other people

Is that 'certain number' person able to send you text messages ?

Were you ever able to send a text to that certain number

Andy
Customer: replied 6 years ago.
hi,

my phone is a sprint palm pixi. The number I try to use is at&t iphone. I was never able to send and receive to that number but other iphones, I have. It doesn't even show continuous conversation from my attempts to txt that number, but I will send the same txt to another and it will be there.
Expert:  Andy replied 6 years ago.
Hi

So you are using a ATT Sim card in the Sprint Palm phone ?

Who is the service provider of the Phone that you are trying to send the SMS to ?

Is that other Phone able to receive SMS from other phones ?

Andy
Customer: replied 6 years ago.
no, I'm not using at &t sim card..using a sprint phone with a sprint card, his phone is at&t iphone. Yes, he gets other txts from other phones and providers.
Expert:  Andy replied 6 years ago.
Hi

You need to plug in your SIM card to some other cell phone (just borrow it from anyone) and see if you are able to send that SMS.

If it goes through, then your instruction has issues. Else your SIM card has issues.

Once you confirm that, goto any Sprint store near you and get the malfunctioning part replaced by them.

Feel free to ask any question or concern you may have. I will be glad to help you.

Please click "ACCEPT" to acknowledge my answer.


Positive Feedback and BONUS are always appreciated.


Andy