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Hello, I'm Dr. Deb and will do my best to help you today.
I'm sorry for this concern for Toby but congratulations on the newest member of your family.
Do you think you could send me a picture of his ears? The following link walks you through the process: http://ww2.justanswer.com/how-do-i-send-photo-or-file-expert
Is he shaking his head or scratching at his ears?