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Hello! I am Dr Welsh and I am happy to help with your questions today. Let's see if we can get to the bottom of this. I have just a few additional questions for you so that I can make the best recommendation.
are the cups actual measured cups?
how long have they been on the diet?
do you play with them daily?
have you tried any other foods?
have either of them had any bloodwork recently?
any current meds or illness?
ok thank you for that additional information. can you take a pic of each cat from above and side so I can see how their body condition is to try to tailor a plan for them?
if you can't do the pics that's ok I can still make some recommendations for you?