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This is Dr. KV. I'm here to help with Abbey. Cats with symptoms like Abbey often can have chronic viral infections which can cause mild symptoms for years. Occasionally, a few other things can develop. Some cats can get ulcerations on their cornea as a result of the virus, which can be painful. Other cats will get secondary bacterial infections that can make the eye look worse.
If she is losing fur, that may mean she is scratching her eye, which will only make the problem worse in most cases. I recommend a visit to your vet to get Abby's eye checked for infection and the ensure she does not have a scratched or ulcerated cornea, which can be very painful.
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