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Hi, I'm Dr. Bruce. Welcome to Just Answer. I'm reviewing your question now, and will post back with a reply ASAP.
Can you answer a few questions to help out?
What is her name?
Is she still eating and drinking well?
Is she losing weight?
Is she spayed?
Has she had hair loss where she's liking and biting?
Is she indoors only?
The "call" thing is an automatic request by the site. I'm not set up to handle it either. If you want, I can continue by these means?