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Hello there My name is*****'m a retired Human Resources professional with over 20 years of experience dealing with these types of situations in both large and small employers.
Let me make sure I understand your question. Are you asking what you should do, now that you have received a formal complaint from an ex-athlete that s/he has been harassed at work?
I'll also need to know some specifics. And probably would best be served by discussing this by phone instead of an on-line chat. Would you be open to talking with me by phone today?
Ok, thanks for your response. If you prefer not to discuss by phone, do you want to try discussing in this written manner? Or do you consider your question closed at this time?
Thanks/ I will close your questions per your request.