The questions are multiple choice I have 25 mins1. Success in international competition requires organizations to be responsive to: (Points : 4) changes in demography changes in the marketplace, ethnic, religious and gender diversity changes in information technology changes in wage structure 2. The study of organizational behavior is concerned with: (Points : 4) psychosocial, interpersonal, and organizational structure. psychosocial, interpersonal, and work design. interpersonal, group dynamics in organizations, and work design. psychosocial, interpersonal, and group dynamics in organizations. 3. Research focusing on the effects of efficient cultures on organizational performance and how pathological personalities may lead to dysfunctional cultures highlights which disciplines contribution to organizational behavior? (Points : 4) psychology sociology anthropology medicine 4. Which generation of workers tends to strive for moral rights in the workplace and take a more activist position regarding employee rights? (Points : 4) baby boomers silent generation Generation Y Generation X 5. While the globalization of business affects all parts of the organization, which area of the organization is particularly affected? (Points : 4) marketing operations MIS human resources 6. According to your text, African-Americans and Hispanic-Americans are likely to be at a disadvantage within organizations because: (Points : 4) they are under-represented in declining occupations they tend to live in a small number of large cities that are facing severe economic difficulties available jobs in the future will require less skill than in the past the proportion of African-Americans and Hispanic-Americans who are qualified for higher level jobs are often higher than the proportion of qualified whites and Asian-Americans 7. An individual's generalized belief about internal control versus external control is called: (Points : 4) self-efficacy self-esteem locus of control self-monitoring 8. Which of the following results regarding impression management and employment interviews has not been supported by research? (Points : 4) Impression management is associated with higher interview performance. Impression management is associated with increasing the probability of a site visit. Impression management is associated with higher probabilities of getting hired. Impression management is associated with higher starting salaries. 9. Generalized self-efficacy is the general: (Points : 4) feeling of one's self-worth extent to which people base their behavior on cues from other people and situations belief about one's own capabilities to deal with the events and challenges that make life demanding belief about self or situational control over what happens to them 10. Which statement regarding the relationship between culture and job satisfaction is most accurate? (Points : 4) Job satisfaction is not influenced by culture. Job satisfaction and participative techniques do not appear to be related when taking into account cultural differences. Culture does not appear to affect the factors (i.e., work itself) that lead to job satisfaction. Job satisfaction is significantly affected by culture but factors may differ. 11. The elaboration likelihood model of persuasion proposes that: (Points : 4) persuasion occurs over the routes of message, target, and source characteristics the likelihood that an attitude will change is largely dependent on the amount of time spent attempting to change the attitude attitudinal change is a function of three interactive routes, physical, mental, and visual persuasion occurs over two routes, the central and the peripheral 12. When one's attitudes and required job behavior conflict, __________ may develop. (Points : 4) affect attitude consonance behavioral tendency cognitive dissonance 13. Persons who have a strong desire to control others are high in: (Points : 4) need for achievement need for affiliation need for safety and security need for power 14. According to Herzberg, a major difference between motivator and hygiene factors includes: (Points : 4) motivators are controlled by supervisors and hygienes are contained within the job hygiene factors allow self-actualization when present whereas motivation factors can only be activated when pay and benefits are acceptable hygiene factors deal with personal appearance and motivators concern negative aspects of the job environment motivators deal with job characteristics that are intrinsic to the job and hygiene factors deal with characteristics of the work environment or factors extrinsic to the job 15. Under equity theory, people are motivated when: (Points : 4) they are in equilibrium with perceptions of inputs and outcomes they can see that their inputs will lead to rewards that are valued they can identify that social needs are being satisfied in relation to job expectations they find themselves in a situation they see as unfair 16. Central to Bandura's social learning theory is the concept of: (Points : 4) self-monitoring a needs hierarchy self-efficacy continuous reinforcement 17. The reliability of an effective performance appraisal system comes from: (Points : 4) insuring the appropriate dimensions of performance are appraised insuring that the dimensions of performance that are measured are constructed in a valid way insuring that evaluations from multiple sources and at different times are captured over the course of the evaluation period insuring that when evaluations are conducted employees clearly understand what dimensions are being evaluated 18. Which of the following reinforcement consequences would have the most effect under OBM? (Points : 4) routine pay for performance social recognition performance feedback money-based reinforcement 19. Which of the following statements is most accurate? (Points : 4) The approach to stress will determine the stress response sequence. It is clear that perceptions lead to behavior, and consequently the stress response sequence is based on cognition that results in the release of chemical messengers. The stress response begins with the release of chemical messengers, primarily adrenaline, into the bloodstream. Researchers have not spent time characterizing when the stress response begins but have rather focused on the results. 20. As a supervisor of claim adjusters for a property and casualty insurance company, you assign and reassign adjusters to handle routine and emergency situations. Your managerial skills have become severely tested because several adjusters, after short-term emergency assignments, are threatening to quit. What short-term approach to their stressful situation would be most appropriate? (Points : 4) Reduce task demands and make sure no adjuster works more than five days a week. Place them on sick leave or provide immediate comp time. Arrange for psychological counseling. Rotate them back to their home location and place them on medical leave. 21. The demand, person, activity, or event that triggers an uncomfortable encounter is known as: (Points : 4) stress distress the stressor strain 22. Americans generally do not like to communicate with one another within their: (Points : 4) social distance personal distance intimate distance public distance 23. As much as 65 to 90 percent of the substance or content of a message sent in person can be through: (Points : 4) nonverbal communication written forms of communication tone of voice numeric examples 24. What percent of the meaning in a message can be conveyed by nonverbal communication? (Points : 4) 10 to 20 25 to 40 45 to 70 65 to 90 25. The study of an individual's perception and use of space, including territorial space, is called: (Points : 4) proxemics kinesics spatial differentiation paralanguage Time Remaining:
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