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Chris (aka-Moose)
Chris (aka-Moose), Technician
Category: Car
Satisfied Customers: 1081
Experience:  16 years of experience
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My son just called - he is stuck at a stop sign in his 2003

Customer Question

My son just called - he is stuck at a stop sign in his 2003 Jeep Liberty. The roads are icey and he tried to put the vehicle into 4wd but it did not engage, and now he cannot get the transmission to engage in any setting.
JA: When was your transmission fluid last checked?
Customer: I am not sure, but I would guess about six months ago.
JA: Are you fixing your Liberty yourself? What have you tried so far?
Customer: No, I have not been fixing it. I gave it to my son to use, and I do not know when he last serviced it, or what was serviced. Before that I would have had an oil change, and they should have checked all fluids.
JA: Anything else you want the mechanic to know before I connect you?
Customer: He did try the 4wd in different positions as well as the automatic transmission, but nothing seemed to work.
Submitted: 4 months ago.
Category: Car
Expert:  Thomas Ragusa replied 4 months ago.

Hello, My name is***** am a certified Jeep technician and would like to help you out today. What position is the shifter in right now and what position is the 4wd lever in right now