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Hi, I’m Ron and I’ll be helping you today.Before we get started though, Please understand that I don't knowyour skill level or tools you have to assist us. Also understand thatI can't see, smell, hear, or touch the vehicle either, so patience isappreciated. JA is a great Q/A site, but it does NOT replace arepair shop.My goal is to make you happy and get a great rating in return formy time. Sometimes I have to give you bad news that I know youdidn’t want to hear, so please don’t shoot the messenger.
We need to start with some basics like checking the fluid level and color, then move on to checking the shift solenoids in bidirectional mode with a scan tool. Then drop the pan checking for any metal shaving, check the valve body and then the clutches if you haven't already found the problem in the first steps.
Hi again, I'm just doing a followup to see if you have any more questions.
Thanks again, Ron