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CHRIS ZAPANTIS
CHRIS ZAPANTIS,
Category: Car
Satisfied Customers: 159
Experience:  AUTO TECH at G&M EXXON
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My car battery died on my 2013 Bentley Continental GT due to

Customer Question

My car battery died on my 2013 Bentley Continental GT due to me not driving it for a couple of months. After my husband jumped the car we noticed that the rear windows go down partially when we start it now. In order to get them back up we have to shut the car off then restart ,then put the front windows down and all the way back in order to then put the rear windows all the way back up. The clock on the dash is also resets to 12:00 every time we start the car. What do you think the problem is? And how do we fix it?
Submitted: 6 months ago.
Category: Car
Customer: replied 6 months ago.
the battery to remote is also dead.
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Hello Im Chris and I can assist you
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Are you by the car?
Customer: replied 6 months ago.
Expert:  CHRIS ZAPANTIS replied 6 months ago.
both rear windows right?
Customer: replied 6 months ago.
both rear
Expert:  CHRIS ZAPANTIS replied 6 months ago.
do they have the auto down feature on the rear?
Customer: replied 6 months ago.
Where is that located?
Expert:  CHRIS ZAPANTIS replied 6 months ago.
can you just touch those switches and have the window go all the way down even though you let off?
Expert:  CHRIS ZAPANTIS replied 6 months ago.
i dont want you looking for anything here just trying to determine the switch type
Expert:  CHRIS ZAPANTIS replied 6 months ago.
ok let me know when you are ready to try something
Customer: replied 6 months ago.
No I don't see an auto down. There is a button with 4 windows that lights up when touched
Customer: replied 6 months ago.
I'm ready to try
Expert:  CHRIS ZAPANTIS replied 6 months ago.
ok put the key to on so the windows are functional
Expert:  CHRIS ZAPANTIS replied 6 months ago.
push the window for the left switch down and hold there for 10 seconds or until you hear a click
Customer: replied 6 months ago.
Its on. They all go up and down when the 4 window button is lit
Expert:  CHRIS ZAPANTIS replied 6 months ago.
push the switch for left rear down and hold there for 10 seconds or until you hear a click
Expert:  CHRIS ZAPANTIS replied 6 months ago.
let me know when you did this
Customer: replied 6 months ago.
OK we did it.
Expert:  CHRIS ZAPANTIS replied 6 months ago.
ok now roll it up does it stay up?
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Hello?
Customer: replied 6 months ago.
Windows are working. But the remote is not working to lock the car. We put a new batter y in
Expert:  CHRIS ZAPANTIS replied 6 months ago.
did you install the battery correctly. Even I put them in backwards some times.
Customer: replied 6 months ago.
I believe so the cr2032 is face up
Expert:  CHRIS ZAPANTIS replied 6 months ago.
did you try another remote?
Customer: replied 6 months ago.
There is a blinking green light on the remote
Expert:  CHRIS ZAPANTIS replied 6 months ago.
its good battery wise
Expert:  CHRIS ZAPANTIS replied 6 months ago.
you have another one you can try?
Customer: replied 6 months ago.
I just have 1. Does it need to be reprogramed?
Expert:  CHRIS ZAPANTIS replied 6 months ago.
it may or just initialized but theres no way i can tell from here
Expert:  CHRIS ZAPANTIS replied 6 months ago.
lets try something
Expert:  CHRIS ZAPANTIS replied 6 months ago.
close all doors in car and lock and unlock with key then try remote
Customer: replied 6 months ago.
I'm no longer in front of car. Can you let me know the steps? I will try it tomorrow
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Just try what I said above if it doesnt work you will for sure have to take it to Bentley for reprogramming.
Customer: replied 6 months ago.
Ok thank you for your help
Expert:  CHRIS ZAPANTIS replied 6 months ago.
Thank you and please rate me so I can get credit for my time. Good Luck!