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sprinkles08
sprinkles08, ASE Certified Technician
Category: Car
Satisfied Customers: 22369
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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I have 2008 SuzukI XL7-PREMIUM and I am having same issues

Customer Question

Hello I have 2008 SuzukI XL7-PREMIUM and I am having same issues what I read online about locking system. Once you press lock button on your key remote or inside the car door locks it do make noise like it's locking but locks don't move.
Submitted: 1 year ago.
Category: Car
Customer: replied 1 year ago.
Also I did check fuses... number 8 for power doors...once I remove that fuse I can't hear anymore noise. So fuse is good.
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

It sounds like you have failed lock actuators. The lock actuators are the solenoids in the latches that control locking and they will often make a screeching noise as they fail. All doors wouldn't fail at exactly the same time but I'm assuming that if this is what you're hearing all doors didn't start making noise at exactly the same time.

Can you describe the noise you're hearing?

Customer: replied 1 year ago.
It make noise like it try to lock the door or when you unlock. ..it try to unlock the door but won't open...sounds like it open when you see the actual lock it won't move.
Expert:  sprinkles08 replied 1 year ago.

Are you seeing a small movement from the linkage when you hear the noise?

It's the normal actuator sound you're hearing, not a screeching type noise?

Customer: replied 1 year ago.
No screeching noise at all...it just like regular locking or unlocking noise but only locks won't move at all
Expert:  sprinkles08 replied 1 year ago.

How many doors exactly are having the issue and can you say 100% whether they all started having the problem at the same time or not?

Customer: replied 1 year ago.
In beginning back doors now all doors having issues
Expert:  sprinkles08 replied 1 year ago.

Do you have an incandescent test light or a headlamp bulb and a couple jumper wires?

Customer: replied 1 year ago.
I do have jumper cable and headlight bulb
Expert:  sprinkles08 replied 1 year ago.

Jumper wires to connect to the bulb and then to fuse 8 to see if it lights the bulb brightly.

Customer: replied 1 year ago.
Hello I did check fuse. Fuse is good when I took out the fuse it dont make any noise anymore. so Whats the actual cause for this problem?
Expert:  sprinkles08 replied 1 year ago.

What was your finding doing the test I explained to do at the fuse?

Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  sprinkles08 replied 1 year ago.

I'm not able to talk on the phone.

Customer: replied 1 year ago.
I did the test and bulb got bright as soon
It light the bulb brightly as soon as I touch the fuse 8.
Expert:  sprinkles08 replied 1 year ago.

You're able to lock and unlock the doors mechanically without a problem?

Customer: replied 1 year ago.
with hand each door lock working.
Locking and unlocking
Expert:  sprinkles08 replied 1 year ago.

Are you able to remove door panels?

Customer: replied 1 year ago.
I can which one ?
Expert:  sprinkles08 replied 1 year ago.

If no doors are working then all the panels may need to come off, but pick whichever one you'd want to start with. You're going to need to remove the door panel and use a test light or load light set up on the lock actuator wires with the connectors unplugged, press the lock and unlock button and see if the light powers up when doing so.