Welcome! My name is XXXXX XXXXX I will do my best to assist you with this problem.
how low was the fluid ?
Im an not sure but I used approximately 1/2 the bottle to fill it.
No I do not feel any assistance from the power steering. I do not hear any whining or noise when I turn.
Ok Nicole what more than likely has happened is the power steering pump was run with low fluid in it before you filled it back up and the pump has become damaged
since it will be hard BOTH ways when turning it is a bad power steering pump
if it was hard one way and easy the other way then we would be looking elsewhere
Nicole having the power steering pump replaced will correct this problem and also since you had to add a lot of fluid there is a power steering fluid leak causing the fluid to run low
this can be from the power steering pump or a power steering fluid line or possibly the steering gear leaking the fluid that will need to be corrected also as if you have a leak at a line or the gear and you replace the pump it will be fine again until the fluid runs low from the leak and can damage the new pump
so you know it needs a new pump but before it gets replaced finding the fluid leak needs to be done so you do not damage a new pump
hopefully the leak is from the pump and replacing the pump will correct both the leak issue and the hard turning issue