Have a Car Question? Ask a Mechanic Online.
Hello and welcome to JustAnswer!
Make sure the steering column isn't locked and has bound up the linkage in the column. You won't have power steering but should still be able to move the wheel a little in each direction. If you are only able to move the wheel in one direction and feel a mechanical lock in the other then that may be your issue. If this is the case then with one hand move the wheel a little bit in the direction that it will move and try to turn the key forward.
If that doesn't help or the column isn't locked then the problem is most likely going to be the lock cylinder, assuming the key isn't physically damaged or excessively worn. You can try spraying some penetrating oil into the lock cylinder, run the key in and out a few times, then insert it and tap it on the end a few times. This will often free up stuck tumblers in the lock cylinder.
Thanks for the reply. The steering wheel is now locked and the ignition cap doesn't come off and does not light up.
I can turn it a little in each direction
I can't even get the key I because the plastic cap won't come off. What are my options at this point? Tow to the dealer?
It worked. Thanks so much.