Thanks for answering, Pete. We already called a locksmith out and they told us to try to remove the shaft ourselves by drilling off the rivets but it won't come out. We might try calling other locksmiths or just have to break down and tow to the Infiniti dealership.
The locksmith did come back out and removed the key shaft, took it to his shop and was able to remove the key. He came back out, put the key shaft back in and left. Now the heater and radio do not work. Suggestions?
yes -- we did that and all are good.
None that we can tell since we didn't see it when it was taken apart. Hopefully the locksmith has some integrity and will come back out today to take a look.
Will do -- thanks for your help, Pete.