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I have the same issue with intermittent starting on my 2009 Dodge Journey. As I am in the UK the Journey is a relatively rare car and the dealer is new to Dodge/Chrysler. They have no experience in this. We started having intermittent starting issues with the Journey and it became more and more frequent. Usually if left for a few minutes it would start, and other times it had to be left overnight. It got to the point where it was happening about every 3rd day. We took it to the dealer and they re-flashed the module. From then on it behaved perfectly for about 6 weeks. (Key turns, radio lights off as normal, no attempt to start engine) It then did exactly the same thing again leaving my wife stranded with the 3 kids. I spoke to the dealer and we agreed that we should pro-actively replace the WIN module to eliminate one variable try and rectify the situation. This was going to cost £350 After replacing the module they found out that the steering lock module also needed to be replaced as you described in your previous answer on this subject. This was going to cost me an additional £650 and they needed to drill things to get the module off. I was understandably annoyed as a £350 job had just turned to a £1000 job and they should have known that the 2 parts were linked before starting the job. I told them that I would have traded the car in rather than spend £1000 to speculatively fix the intermittent starting issue. They have now replaced the original module and the car is apparently starting again. They are going to keep checking it through the day before I pick it back up. I have 2 questions. 1. Do you think replacing the WIN module will rectify the intermittent starting issue. 2. If I do replace the WIN module, is it possible to simply remove the existing steering lock module and not replace it? It seems that the steering lock module is optional (depending on the market) and I do not care if my steering wheel locks or not. Can it be removed?
Ok...that means it is going to be a 1000 job to replace both.
it would still be worth it if it was sure to solve the problem.
if flashing the win module stopped it from failing every other day for 6 weeks can i be pretty sure it will be fixed if I replace it.
Sorry, but I am still a little nervous to spend £1000 and have it not be the issue.
The part I do not understand is that when I put the key in and turn it, everything acts normal, and when you turn it to start, the radio display goes off, so the radio knows the key is in the start position. But the car will not attempt to turn over.
Is this consistent with the faulty win module +steering lock module?
How many of these issues have you seen and fixed?
The dealer said they had to "drill out" something to take out the steering lock. You said you have to remove the steering column. Can you clarify what has to be done.
After £1300....replacing the wins module, the steering lock module and both keys the car ran perfectly for 3 weeks. Today it did exactly the same thing as it had done previously in that everything behaves normally, Except:
when you turn the key to the start position,
the radio display goes out and nothing happens.
No clicks... no attempt to start...
If you move the shifter out of park to neutral and back you can feel the key interlock operating as normal and the dash indicator is accurate.
The car is now sitting in a supermarket car park.
Do you have any other suggestions as to what it might be now.
I don't know, but I will check it but I have to go back to the car.
I find it hard to believe we would have exactly the same problem with two wins modules.
We have had from time to time the alarm go off for no apparent reason. how about the following TSB?
TSB NUMBER: 08-061-11GROUP: ElectricalDATE: November 08, 2011SUBJECT:Flash: Vehicle Theft Alarm Intermittently Sounds, No StartOVERVIEW:This bulletin involves flash reprogramming the TIPM with new software.MODELS:2010 (RT) Town & Country / Grand Caravan2010 (JC) Journey2010 (JK) Wrangler2010 (J3) (CKD) Wrangler2010 (J5) (CKD) Wrangler2010 (J8) (CKD) Wrangler2010 (KA) Nitro2010 (KK) Liberty2010 (K1) (CKD) CherokeeNOTE: This bulletin applies to 2010 model year RT, JC, JK, J3, J5, J8, KA, KK, andK1vehicles equipped with Security Alarm (sales code LSA or LSB) orPremium Security Alarm (sales code LSC).SYMPTOM/CONDITION:The customer may complain of following conditions:· The vehicle theft alarm intermittently sounds for no apparent reason.· Multiple attempts are required to start the vehicle before the vehicle will start.
There is no direct correlation to the false alarms and the starting issue. That's why I did not mention it. The alarm has only gone off every so often by itself about 10 times since new. We always thought it was wind or something inside the car moving.
The no-start happened the first time at the end of August.
The only other event in the time frame is that the condenser radiator was replaced in the beginning of august. I always wondered if there was any wiring that could have been damaged in that area which would cause this. The first thing I did when we it did not start was to have the dealer "check" to make sure nothing had been effected.
I went back to see if I could get the car home. In previous incidents it would often start after being left for some time.
Here is the sequence.
Key turned to acc: dials do full sweep,all warning lights illuminate and then go out. security dot on the top right corner of the speedometer stays lit for about 3 seconds then goes out.
When the key is switched to the start position, the radio goes blank, the blower stops running and the windows will not operate.
When the key goes back to the ACC position the radio does not come back on and the windows do not operate. Starter does not attempt to crank.
If switch it to the off position and take out the key....put it back in and switch to the ACC position, the radio, windows and fan all operate as normal again.
I removed the grounds on the strut housing, cleaned them and replaced them and there was no change.