How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chris (aka-Moose) Your Own Question

Chris (aka-Moose)
Chris (aka-Moose), Technician
Category: Car
Satisfied Customers: 32648
Experience:  16 years of experience
Type Your Car Question Here...
Chris (aka-Moose) is online now
A new question is answered every 9 seconds

oldsmobile intrigue: I am working on a 2000 Oldsmobile intrigue.

Customer Question

I am working on a 2000 Oldsmobile intrigue. The trans shifting hard. And was not downshifting properly. Like the tcc was sticking on. Also the car would die sometimes when put in gear. A local trans mechanic said it needed some updates. So since I know him and I run a small garage n the same town he told me to pull it out and he would do the updates. Like new tcc, pwm, switches. Updated clutch hub. New torque converter. And maybe a few more things. And it done fine for a while. Like a month and a half. Now its started to do some of the same things. Like die when put in gear. Erratic Shifting up hill. And some times when u stop on hill and try to take back off it is like it kicks n neutral then when gas is given it kicks n hard. No codes present. Before it had maximum adapt and long shift. But nothing now. What can I do to solve this? He doesn't want to pull it out and neither do I but I really need to fix it! Thanks!
Submitted: 10 months ago.
Category: Car
Expert:  Chris (aka-Moose) replied 10 months ago.

Hello I'm Chris. Thanks for visiting Just Answer.

 

This is an info request, it is not an answer. This is a generic response, I send out to customers that have been waiting an excessive amount on us techs to help them (you) out. First off before I go into detail in an answer or an info request. I need to know, do you still need help? I realize you have been waiting a while and in some cases customers had to seek help elsewhere and or they solved the concern on there own. I and the website are sorry you had to wait, we do want to earn your business and have you log off with a great experience.



If you still need help, please make sure you included the year, make, model, trim level, and engine liter size. Also please let me know of any repairs or diagnostic steps you have done so far. Also let me know your skill level so I can tailor my response to fit your needs.



I work the evening shift, so that is when I will respond, I have to address all waiters in order, so there may be some delay in my responses, but I promise I will do my best to help in a timely matter. Please do not relist, since that will remove you from my waiter list and I will have no clue you still need help.



Thanks Chris.

>

>

Customer: replied 10 months ago.

thanks Chris! Yes I still need help. Its a 2000 Oldsmobile intrigue. GL. With a 3.5 engine. I am not sure how to answer u the skill level. Lol! I have worked on veh for 10 years. I am 30 now. I have access to a fair supply of diag equip. If u would just tell me what to check for and how I think I can follow! So I will pray on this end. I am sure the Lord will help us.

Expert:  Chris (aka-Moose) replied 10 months ago.

Are there any trouble codes stored?

When it is not downshifting have you used a scan tool to monitor the computer to see if a downshift command has been sent but the transaxle is not performing this shift?

Does it stall going into drive and reverse?

Are these cold trans or operating temp trans concerns?

 

Customer: replied 10 months ago.

I have not hooked it up yet and watched to see what happens during shift. She has taken the veh to Ohio to c her family that are sick. So I should b able to check first of the week. Although she says the driving concerns have stopped. The issue the engine lunging when put in gear is still happening. In rev and forward, cold or hot. Thanks chris

Expert:  Chris (aka-Moose) replied 10 months ago.

Get back with me once you get a chance to work on the vehicle.

 

Customer: replied 9 months ago.

this issue has fixed itself. for now anyway. can I follow up later on if it starts acting up again? also how do I rate u so u can get paid?


 

Expert:  Chris (aka-Moose) replied 9 months ago.

You can reply at anytime on this post as well as you can rate this post. I work every evening so just reply when help is needed. Have a great night.

 

Chris (aka-Moose), Technician
Category: Car
Satisfied Customers: 32648
Experience: 16 years of experience
Chris (aka-Moose) and 2 other Car Specialists are ready to help you
Customer: replied 5 months ago.

Hello Chris! This vehicle is acting up again. I was wondering if you could guide me through what to look for? On the scanner what do i watch for? I really want to try to fix this concern. I feel you could be a great help to me on this! thanks again!

Customer: replied 5 months ago.


hello Chris! If you are too busy to work with me just let me know and I redirect this question! It would no problem! Just need some help! Thanks!

Expert:  Chris (aka-Moose) replied 5 months ago.

The web site does require a new post be opened for concerns beyond 7 days.

 

Customer: replied 5 months ago.


so will I have to pay again?

Expert:  Chris (aka-Moose) replied 5 months ago.
Yes you will have to pay for the questions asked and answered.
Customer: replied 5 months ago.


but I was told in our conversation to wait until I was working on the car then get in touch with you. And that is what I have done several times in the past. With this same website! All of them mechanic questions. They were intermittent concerns with the vehicles! Some times it was a month before I could reply! And I never had to pay twice with any of them! This seems to be different!

Expert:  Chris (aka-Moose) replied 5 months ago.

Are you having the exact same issue you originally had?

 

If so I need these answered.

 

Are there any trouble codes stored?

When it is not downshifting have you used a scan tool to monitor the computer to see if a downshift command has been sent but the transaxle is not performing this shift?

Does it stall going into drive and reverse?

Are these cold trans or operating temp trans concerns?

 

Customer: replied 5 months ago.


yes same issues! I am checking it now. Test driving and going to hook up to scan tool. Will a actron code scanner plus from advance auto parts be able to do what we need to do?

Expert:  Chris (aka-Moose) replied 5 months ago.
I have never used that scan tool, you can try it though
Customer: replied 5 months ago.


P0730

Expert:  Chris (aka-Moose) replied 5 months ago.
When it is not downshifting have you used a scan tool to monitor the computer to see if a downshift command has been sent but the transaxle is not performing this shift?

Does it stall going into drive and reverse?

Are these cold trans or operating temp trans concerns?
Customer: replied 5 months ago.

thanks for help! Strange story! I am here in KY and we have some ice right now! The garage I work out of is on a hill! And I can't get the car off to test drive right now. Going to try tomorrow.

Expert:  Chris (aka-Moose) replied 5 months ago.
Thanks
Customer: replied 5 months ago.


hello Chris! I have gotten the veh off the hill. I have it hooked up to a Snap-On Verus. There is no stall n drive or reverse now. The trouble is when it gets to operating temp. What pids should I look at on the scanner? The trans will shift out fine. Then after its in over drive. When given the gas it begins to slip. The only way to make it stop slipping is to slow down and manually shift into drive. Then it will start pulling again. Once the slipping begins in OD, if I try to just slow down enough to shift into drive to go on it even slips some in drive before going on. Thanks for your patience Chris.

Expert:  Chris (aka-Moose) replied 5 months ago.

When it slips are the rpms running up really high but speed is barely increasing?

 

Customer: replied 5 months ago.

yes. And I noticed the TCC solenoid is showing on all the time

Customer: replied 5 months ago.


also it doesn't slip all the time.

Expert:  Chris (aka-Moose) replied 5 months ago.

There are no pids that need to be monitored if this is what is occurring, this concern overdrive is not holding from a failed clutch. The trans will need to be removed and overhauled.

 

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • The nearest Volvo dealer is 160 miles away. Best $15 bucks I have spent in a long time! Paul M Corpus Christi, TX
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician