How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask sprinkles08 Your Own Question

sprinkles08
sprinkles08, ASE Certified Technician
Category: Car
Satisfied Customers: 17113
Experience:  ASE Master and Advanced level certified. Factory trained with 14 years dealership experience
9825021
Type Your Car Question Here...
sprinkles08 is online now
A new question is answered every 9 seconds

BMW X5 3.0i: I have been reading the help you gave to a BMW

Resolved Question:

I have been reading the help you gave to a BMW x5 2002 owner ref blower motor repair. I have a 2003 BMW x5 with a faulty blower motor. I have been advised by the local dealership that it needs to be replaced, and yet two weeks ago they 'shocked' it to get it working. This lasted until yesterday - can you tell me what they may have done to get it working, without removing the dash, whilst I either save up to replace it, or pluck up courage to follow our guidance given to others! Your expert help would be appreciated. With thanks
Submitted: 1 year ago.
Category: Car
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

 

I believe what they did was hit the motor. With a failing window motor, blower motor, fan motor, fuel pumps, etc, you can often get them to work again temporarily by turning it on and then smacking it with a mallet or hammer. Window motors are probably the most common thing to do this with. I believe what they probably did was tap on the blower motor with something to jar the brushes and get it working again. Until you're able to get the motor replaced you can try it again, turn the key on and blower on, use something to get in and tap on the motor or heater box in that area and see if it will start working again.

Customer: replied 1 year ago.
How can I access please to hit blower motor easily? With thanks
Expert:  sprinkles08 replied 1 year ago.
The blower motor is in the center of the heater box which is in about the center of the dash. You should be able to go in through the radio opening and get pretty close to the motor. If you remove the volume knob it will expose a Torx screw, if you turn the screw 90 degrees then the radio will slide out.
sprinkles08, ASE Certified Technician
Category: Car
Satisfied Customers: 17113
Experience: ASE Master and Advanced level certified. Factory trained with 14 years dealership experience
sprinkles08 and 8 other Car Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician
 
 
 
Chat Now With An Auto Mechanic
sprinkles08
sprinkles08
Auto Mechanic
17113 Satisfied Customers
ASE Master and Advanced level certified. Factory trained with 14 years dealership experience