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does the starter turn the engine?
tell me how and when the no start problem begin
We bought truck yesterday, started last night.
did the engine die while running?
or..did it not restart after you turned it off?
Did not restart after turning it off
when you first turn the key on...
do you hear the fuel pump in the tank
it should come on for 2 seconds..then go off
We are checking now one sec please
you may need to remove the fuel cap and listen while your help turns the key on
Yes sir i think we heard it
tell me,,does the security light stay on with the key on?
does.it never go off?
it should go off after a few seconds
We have ignition on and doors open. It hasnt wrnt off yet.
Doors still open ignition off now
so the secuity light stays on all the time the ignition is on?
the doors are closed but the security light is still on and ignition is off
lets try something
this will take about 30 minutes
30 MINUTE LEARN PROCEDURE 1. Turn ON the ignition, with the engine OFF. 2. Attempt to start the engine, then release the key to ON (vehicle will not start). 3. Observe the SECURITY telltale, [this is your security light]after approximately 10 minutes the telltale will turn OFF. 4. Turn OFF the ignition, and wait 5 seconds. 5. Repeat steps 1 through 4 two more times for a total of 3 cycles/30 minutes (the vehicle is now ready to relearn the Passlock(TM) Sensor Data Code and/or passwords on the next ignition switch transition from OFF to CRANK). IMPORTANT: The vehicle learns the Passlock(TM) Sensor Data Code and/or password XXXXX the next ignition switch transition from OFF to CRANK. You must turn the ignition OFF before attempting to start the vehicle. 6. Start the engine. The vehicle has now learned the Passlock(TM) Sensor Data Code and/or password. 7. With a scan tool, clear any DTCs if needed. History DTCs will self clear after 100 ignition cycles.
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Trying now give me a few minutes
it will take more than 30min
if i dont answer right away
i will as soon as im back on line
Secutity light just went off. Turn key to off now
then start and let off again
you need to do this 3 times