Thank you for visiting this site. As a retired Chrysler technician, reading your post has made me feel ashamed of the way your vehicle has been handled by that dealer. I strongly advice you to contact Chrysler Customer Care and ask for their help with these issues. Here is their contact information:
email: http://www.chrysler.com/wccsapp/universal/C/index.jspContact Us by Telephone1-800-CHRYSLER(1-800-247-9753) M-F 7:00 AM - 12:00 AM ETSAT 8:00 AM - 8:00 PM ET SUN 9:00 AM - 5:00 PM ETContact Us by Mail:Chrysler Group Customer Care P.O. Box 21-8004Auburn Hills, MINNN-NN-NNNN/p>
the email link you sent me doesn't seem to work.
Sorry about that. Click here to go to the Chrysler page; then select 'Customer Assistance'