How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Joe Your Own Question

Joe
Joe, ASE Certified Technician
Category: Car
Satisfied Customers: 6578
Experience:  ASE, electronics, Marine inboards and electronics, automotive drivability, all around repair tech,
20508815
Type Your Car Question Here...
Joe is online now
A new question is answered every 9 seconds

Oldsmobile Aurora: 2003 Oldsmobile Aurora - Please Help!1.

Resolved Question:

2003 Oldsmobile Aurora - Please Help!

1. Fuel door won't open with release button on driver's side door.
Trunk Release Lockout Switch in glove box was off;
To be certain tried it with Switch in the Off and the On positions:
In the On Position - the trunk would not open - acting as it should and
the Fuel Door would not open
In the Off Position - the trunk would open but the Fuel Door still wouldn't

2. Looked in trunk on driver's side as Owner's manual states there should be
a Manual Release Mechanism --- I can't find any such release ---
Manual claims it should be at the top of the trunk compartment on the driver's side.
I'm not sure what the "top of the trunk" is referring to, i.e. whether on the trunk lid
which goes up or the stationary part of the trunk ---
In any case, I couldn't find the Release on either part.

3. Almost out of gas ... may have to have it towed to a shop to try to fix.

Please help ... Steve
XXX@XXXXXX.XXX
Submitted: 1 year ago.
Category: Car
Expert:  Joe replied 1 year ago.


Hello Steve,





Thank you for using
justanswer.com, my name is XXXXX XXXXX I will be happy to assist you with your
concern today.



One thing I always wish to try and do is let you know if
something comes up and I am not able to reply back right away but this is
sometimes something I cannot avoid. I will always try to reply back to you
right away however please understand that I may be busy answering another
customer back and thus it may sometimes take time to reply back to you. As soon
as I return I will be sure to reply back to you as soon as I am able to.


There should be a little yellow plastic handle cable to pull to manually release it. Please use two people, one to press the button and other to try opening the gas door and while you press the button see if the other person can open the door?

 

Thanks,

Joe

Customer: replied 1 year ago.
Joe,
I appreciate your preliminary suggestion but as my symptoms described in the original request I could not find any manual release in the top of the trunk on the driver's side as my Owner's Manual suggested and now you are suggesting to pull the manual release. It may be broken off or hidden before the trunk covering that I didn't pull down to trace it out last night.
I could not wait for an answer from JustAnswer. com any longer after my initial request approximately 10 hours ago. I had just enough gas to get to a
Dealer's shop to get it fixed ... I am waiting at the shop now.
Thanks for your efforts but I won't be needing any further services from you or justanswer.com
Regards XXXXX XXXXX Mango
Expert:  Joe replied 1 year ago.

Stephen,

 

For future reference, that cable can often be accidently left above the padding/carpet in the trunk, go ahead and check the hole and or pull it down and you should find the cable. The cable has to be there unless broke as its a electronic release only so they have to have a backup for it.

 

The most common problem is the release is working but the door will not spring open.

 

Thanks,

Joe

Joe, ASE Certified Technician
Category: Car
Satisfied Customers: 6578
Experience: ASE, electronics, Marine inboards and electronics, automotive drivability, all around repair tech,
Joe and 6 other Car Specialists are ready to help you

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician
 
 
 
Chat Now With An Auto Mechanic
Joe
Joe
Auto Mechanic
6578 Satisfied Customers
ASE, electronics, Marine inboards and electronics, automotive drivability, all around repair tech,