Hi there! My name is XXXXX XXXXX X'X a BMW tech, hopefully I can help you today!
How long did you touch the battery cables together for when you were doing the "Reset?"
First off, thanx for your reply.
I touched the battery cables with a clothes hanger wire for about 15-30 seconds.
Ok that should have been sufficient to reset everything
The last trick I've heard about is to press and hold the End Call button on the steering wheel for awhile (I've heard people say it takes 60 seconds!)
but I'm afraid you might be headed off to the dealer for a new steering wheel switch
Sorry for the bad news!
Since I do not have bluetooth on the vehicle I do not have the End Call Button on the steering wheel. Is this problem in anyway related to a fuse
Also... when I rotate the Volume knob it shows the Phone volume going up and down as well as once in a while I get displayed "Low Battery mode"
Sorry to take so long to get back to you! I didn't get a notification about your reply until just now, I apologize!
I think they are performing some site maintemaintenance this week, please bear with me!
I'm on my phone right now, I'll be back with you shortly.
Ok, I'm back with some mixed news...
The "Low Battery Mode" (It's called "Low Power Mode" on my technical literature) is a mode the car enters when the engine is not running. There are three possible issues that could be causing your issue, 1) Bad Ignition Switch: This is doubtful in my mind but it could be causing the faults in the Radio, especially "Low Power Mode"
2) Bad or Failing Alternator: I'm not sure what led you to change the battery but if there was/is a charging issue it almost ALWAYS will affect the radio first.
3) Battery Not Registered: I believe this to be the most plausible. A lot of modern cars need to have the battery "Registered" with the vehicle control modules via a Dealer-Level Diagnostic Computer to ensure proper operation of the various electronic systems (and there are a lot of them!) Not doing so can cause voltage spikes or drops in the charging system (whether real or just perceived by the control modules) and can create issues which would again primarily affect the radio and related electronics first.
This will require a dealer or specialist visit as the Land Rover diagnostic computer will be needed. Once they're in your system they should be able to reset everything anyway so you should be good to go!
I hope this helps! Please leave me a positive rating and forgive my tardiness in responding! Your rating is for me and my knowledge alone and has no reference on the site and it's performance. I have already sent a report to the site about not receiving your reply!
Thanks again and the best of luck!
Thank you for getting back to me.... While this has been a stressful challenge, mainly a nuisance due to having to ride without even the clock showing or the hope that someone would have a solution to what to me seemed to be just a radio, all research ended with closed doors. My question to you was in hopes that there would be a professional that has dealt with a great amount of issues and with hopeless people as myself in this situation with a solution on hand. I received your first contact past 10 PM that left me with "sorry about the bad news". Since I was not looking for compassion on this site, that is all I got and no attempt on your end to research the problem. After you last message I appreciate the effort to provide somewhat technical info however that was not related to my issue. After few attempts to fix the "PHONE MODE" issue, the solution was simple: REMOVAL OF ONE OF THE RADIO FUSES (IN THIS CASE #XXXXX) FOR FEW MINUTES WHILE RADIO RESET ITSELF! I am glad this simple thing resolved my enormous problem! As for you request to leave a positive rating, I would love to, however for what? I was considering the option of replacing the stereo ($1,000+), something that should have been resolved with some past experience. I will be more than happy to provide you with the best rating, but resolve a problem for me.... My exterior mirrors are not working at all, not even tilting when backing up . It seems as if they do not get any power. I checked the fuse, an it is ok. What else should I do to fix this issue?
I'm sorry you feel my service is poor, I spent several hours trying to find a solution but all the technical literature I found was based on bad phone switches on the steering wheel. I had no way of knowing that you didn't have the phone switches, I would assume they are standard whether the option is installed or not. As for your mirrors, I'm just going to opt out and let someone else handle this. Your negative rating actually punishes me on this site so I would rather you leave me no rating at all so I can find you another expert better suited to your needs.
I only get paid if you accept my answer so if you will remove the poor rating I will send this to another expert.
Hi Mike, thank you for the above answer, I will attempt it shortly.
First, I have run a diagnostic with a basic DTC Scanner with no codes read.
Also,I purchased the car about 3 months ago and the mirrors never worked since I got it. I have noticed that the window on the passenger side was replaced, could it have unplugged something in the process?
And, just checking again on fuses.... How many are there for the mirrors?
Is there a circuit breaker that I can check or exchange from another place?