How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask K. Wiggins Your Own Question

K. Wiggins
K. Wiggins, ASE Certified Technician
Category: Car
Satisfied Customers: 1401
Experience:  Associates Degree
Type Your Car Question Here...
K. Wiggins is online now
A new question is answered every 9 seconds

Cadillac Escalade: Looking for procedure to replace rear backup

Resolved Question:

Looking for procedure to replace rear backup camera - it stopped working, it was intermitent for a while, then static on screen, now no camera - NAV WORKS. Found oem on ebay for $60 but need procedure to R&R

Also I need picture of what heated seat module looks like. my front seats are not heating but rear are. I hard I can look for burnt connectors but I am not sure what module under passenger seat is the correct one.

2007 Escalade AWD Base
Submitted: 1 year ago.
Category: Car
Expert:  K. Wiggins replied 1 year ago.
Hello, IT would be my pleasure to assist you today. Before replacing the camera you may want to check through the technical service bulleting I am posting below along with R&R instructions.
Camera info
For the seat modules, you can identify those via wire color. Click here for that information.
Customer: replied 1 year ago.

Sorry, I have not had time to look into it yet. for the R&R - do I get to the plug from the inside our outside of the vehicle?


 


One more question - I need a new CAT, making metalic noises. I see it runs over $1K - Can I use an aftermarket CAT with minor modifications?

Expert:  K. Wiggins replied 1 year ago.
Connector is on the inside. You'll have to remove trim panel.
You can pick up an aftermarket cat that will work just fine from here It's EASTERN CATALYTIC Part # XXXXX and runs 391.00
K. Wiggins, ASE Certified Technician
Category: Car
Satisfied Customers: 1401
Experience: Associates Degree
K. Wiggins and 11 other Car Specialists are ready to help you
Customer: replied 1 year ago.
Thanks. I replaced cat and save big money.

Regarding camera. I checked all connections including under passenger seat and they were ok. No backup camera but message to check surrounding area. I assume module is next to be replaced.

And heated seat problem. I inspected connections and they looked ok none were burnt. Neither front heated or cooled seats work. I placed may hand over filter and did NOT feel any air flow. - should I?. Lights on panel still work. Module is listed as 100-1650-B. but I can not find any part no to find replacement.
Expert:  K. Wiggins replied 1 year ago.
Yes' the module is most likely at fault. es there should be some airflow. I'm not showing any after market modules available. You may want to try nearby salvage yards or ebay.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician