How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Eric Your Own Question

Eric
Eric, Automotive Repair Shop Manager
Category: Car
Satisfied Customers: 23968
Experience:  Automotive Repair Shop Manager, Technician/JA Mentor
Type Your Car Question Here...
Eric is online now
A new question is answered every 9 seconds

I have a 2000 Chrysler 300M. After a few weeks of having it

Customer Question

I have a 2000 Chrysler 300M. After a few weeks of having it (bought in 2010 the inside temperature display would fluctuate from 26 to 123 degrees, also the engine light would come on and the battery light would come on. Spent nearly $400 on testing and replacing items to no avail including ambient switch and the like. A mechanic online here told me to get new battery and all would fix. IT DID! Recently January 2013 it all started doing it again. Engine light comes on, then battery light. And again the inside temperature display fluctuates. Replaced the ambient switch once again and just yesterday bought brand new top of the line battery ($150). Temperature fixed and seemd all lights would stay off. As I was idling at stoplight I heard the blower kick on and then the engine light and battery light again came on. What is the deal with this car? How is the easiest way to correct this problem? Please? xxx

Submitted: 1 year ago.
Category: Car
Expert:  Eric replied 1 year ago.
HI,
Ok, I need you to do the following within 5 seconds:
turn the key in the ignition to on-off-on-off-on, leaving it in the on position(position just before cranking). Now look at the odometer. any fault codes will show there as a 4 digit code preceded by the letter p. example - P0305
Let me know any codes that show
Customer: replied 1 year ago.
I have done that and already know. P1684 and P1493
Expert:  Eric replied 1 year ago.
Hi,
any issue with engine stalling out?
Customer: replied 1 year ago.
None to date no sir. Starts every single time and never has ran rough or idled rough.
Expert:  Eric replied 1 year ago.
Hi,
ok, do you have a voltmeter for testing?
Customer: replied 1 year ago.
no sir, nothing like that no. However I did take this car to autozone a week ago to have the alternator tested. At that time the guy stated the voltage was so low that he couldnt get a reading. It was then I decided to try the old solution of buying a new battery. Again, this can has never not started or ran rough. I am just so confused.
Customer: replied 1 year ago.
I also had all the fuses checked, they were all good.
Expert:  Eric replied 1 year ago.
Hi,
Unless the battery that was just installed is defective, the low voltage condition is caused by either a short to ground or open in the wiring harness between the ambient air temperature sensor and the body control module, or a faulty body control module itself.
The wiring harness needs to be tested for a short to ground or open in signal wire and repaired if found. If wiring harness is good, then we have a faulty body control module.
If you have any other questions on this, feel free to ask for more help by clicking the REPLY TO EXPERT button, otherwise please click the OK SERVICE, GOOD SERVICE OR EXCELLENT SERVICE to pay for services rendered per customer agreement as this is a PAYSITE and expert is not paid for their time, knowledge or services until you do so.
Customer: replied 1 year ago.
I will try these this week Eric and then rate after I see what happens.
Expert:  Eric replied 1 year ago.
HI,
Ok, sounds good. have a great week!

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
< Last | Next >
  • I would (and have) recommend your site to others I was quite satisfied with the quality of the information received, the professional with whom I interacted, and the quick response time. Thanks, and be sure that I'll be back whenever I need a question answered in a hurry. Stephanie P Elm City, NC
  • used your service this weekend with "Trecers" help. thank you ,thank you, thank you. replaced an A/C fan motor. Local Auto Zone had part. $15.00 "tracer" fee and $40.00 for parts, I saved several hundreds of dollers at a shop. i will recommend you and use you in the future. David L. Richmond, TX
  • 9 dollars, 2 hours of my time, and I drove away. Your diagnosis was right on the mark. Thank you so much. Phil Marysville, CA
  • Lurch. Thank you very much. I had real doubts about this website but your promptness of response, quick followup and to the point answer with picture was incredible. Charles Walnut Creek, CA
  • As a single woman, I really appreciate an excellent and affordable opinion.
    Thank you Geordie, I will not hesitate to contact justanswer in the future!
    Sue Charleston, WV
  • Another great insight to what may be the problem. I will have my mechanic take a look at it tomorrow. Thanks again, Frank...you do indeed know your stuff. Jim Castleberry, FL
  • Excellent reply, and also very quick. Really sounds like the Expert knows what he is talking about. I will be back to use your service when I need more help with my RV. Dutch USA
 
 
 

Meet The Experts:

 
 
 
  • Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
< Last | Next >
  • http://ww2.justanswer.com/uploads/MU/muddyford/2012-6-13_1204_1.64x64.png Chris (aka-Moose)'s Avatar

    Chris (aka-Moose)

    Technician

    Satisfied Customers:

    846
    16 years of experience
  • http://ww2.justanswer.com/uploads/TE/TedG/2012-6-15_14759_avaLarge.64x64.jpg Ted G.'s Avatar

    Ted G.

    ASE Certified Technician

    Satisfied Customers:

    1596
    20 years auto repair experience, ASE Master Tech, Mechanical Failure consultant, Expert Witness
  • http://ww2.justanswer.com/uploads/joecamel90/2008-11-13_03615_head_shot.jpg George H.'s Avatar

    George H.

    ASE Certified Technician

    Satisfied Customers:

    1311
    ASE Master Tech 15+ yrs, AAS Automotive Technology, Factory trained Asian specialist
  • http://ww2.justanswer.com/uploads/AM/amedee/2013-10-24_23656_Amedee1.64x64.jpg Amedee's Avatar

    Amedee

    ASE Master Tech

    Satisfied Customers:

    2367
    ASE Master Tech advanced level specialist
  • http://ww2.justanswer.com/uploads/SU/supermechanic/2013-8-23_03546_500.64x64.jpg Jerry's Avatar

    Jerry

    Master Mechanic

    Satisfied Customers:

    1906
    ASE master, 30+ years. All makes and models. Trouble shooter, shop forman, service manager
  • http://ww2.justanswer.com/uploads/CR/crzydrvr00/2013-11-3_12123_246347.64x64.jpg Richard's Avatar

    Richard

    ASE Certified Technician

    Satisfied Customers:

    942
    12 years Ford Lincoln/Mercury Jaguar dealership as a technician and shop foreman reparing all makes
  • http://ww2.justanswer.com/uploads/ST/Steve7654/2012-6-5_215929_japic800x660.64x64.jpg Steve's Avatar

    Steve

    Auto Service Technician

    Satisfied Customers:

    1980
    25+ yrs experience as a professional working technician; ASE L1 master technician