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She says that the noise is coming from the engine area.. She hasn't tried to move the car.
The engine is at idle, the oil is showing full, there are no fluid leaks & she says that the noise is coming from the lower engine.
ok make sure they do not run that engine any more
if it sounds like the lower engine shut it off
make sure no rocks or anything got stuck in the starter/flexplate area
if that looks good see if the oil pan has any damage to it at all
Not sure about the oil pan as I'm not there but as I said mom claimed that there were no fluid leaks. I'll call her & give her your reply but she has already planned to have her car towed to her dealer. Thanks a lot!
do not drive it and have it towed
but it would have to be engine/transmission making this noise if its just at idle