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Virtual Technician
Virtual Technician, ASE Certified Technician
Category: Car
Satisfied Customers: 96
Experience:  25 years Experience. All makes and models, Shop Owner, Access to 4 repair databases. - I take the Opt Out Questions :)
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electric windows dont work tryed the fuses breaker

Customer Question

electric windows dont work tryed the fuses breaker
Submitted: 1 year ago.
Category: Car
Expert:  Virtual Technician replied 1 year ago.

Virtual Technician :

Hello, My name is XXXXX XXXXX I will try my best to help you with your vehicle issue. What kind of vehicle is this?

Customer :

1998 cirrus

Virtual Technician :

Is there ANYTHING else that does not work - lights, locks, etc? Any warning lights on, on the dashboard?

Customer :

no the sun roof works no dummy lights just the windows all 4 doors

Virtual Technician :

Ok, and I'm going to assume no recent work on the vehicle? Did they all quit at once & what position are all the windows at right now?

Customer :

all up and it was that way when i got the car

Virtual Technician :

Oh - you just bought it?

Customer :

door locks all work

Virtual Technician :

Have you checked the window circuit breaker and fuses?

Customer :

where are they in the fuse box in side

Customer :

the car

Virtual Technician :

Do you have a multimeter handy? Do you mind if I switch this over to Q&A so I can send diagrams?

Customer :

1st time i have done this dont know what u mean by qand a

Customer :

dose it cost more that way

Virtual Technician :

No, not at all - it's just a different way to communicate and so I can send you pictures if need be.

Virtual Technician :

Stand by while I switch us over

Virtual Technician, ASE Certified Technician
Category: Car
Satisfied Customers: 96
Experience: 25 years Experience. All makes and models, Shop Owner, Access to 4 repair databases. - I take the Opt Out Questions :)
Virtual Technician and 12 other Car Specialists are ready to help you
Expert:  Virtual Technician replied 1 year ago.

Our chat has ended, but you can still continue to ask me questions here until you are satisfied with your answer. Come back to this page to view our conversation and any other new information.

What happens now?

I'm still here to answer you.

 

What's your name?

Expert:  Virtual Technician replied 1 year ago.

This is the system that we are going to be working on:

  • Check circuit breaker No. 19 (20-amp) in junction block. Junction block is located under left side of instrument panel.
  • Check fuse No. 16 (40-amp) in Power Distribution Center PDC). PDC is located underhood next to battery.
  • Do you have a multimeter?

 

 

 

 

 

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