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Enes
Enes, Volvo Technician
Category: Car
Satisfied Customers: 4969
Experience:  15 YEARS WITH VOLVO AS THE MASTER VOLVO MECHANIC&ASE
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DODGE TK. R2500 -4X4: CAN NOT RETREIVE ANY DATA WITH MODIS

Customer Question

CAN NOT RETREIVE ANY DATA WITH MODIS SCAN TOOL FROM 97 R2500 DODGE DIESEL TRUCK.
Submitted: 1 year ago.
Category: Car
Expert:  Enes replied 1 year ago.
Hello and welcome to Justanswer.com my name isXXXXX'm a Certified Car Expert Mechanic.I'm going to try to help you find the help you need. modis has limited info on diesel trucks you either must upgrade modis or see if it even can read it i had few cars with modis and will not read anything on modis on dodge trucks i plug regular obd2 scanner and reads basic codes but when i used modis it did not work i think your problem is in scaner . i wish i had more info .
Customer: replied 1 year ago.


MODIS HAS BEEN USED ON THESE VEHICLES BEFORE. DATA COME UP!!!!

Expert:  Enes replied 1 year ago.

not sure what to say if it worked now it don't work , do you have any other regular obd2 scanner to test see if it reads if the obd2 plug is good on car , if that is good than you will have to see what is wrong with modis i can give you snap on contact for scanner support im reading this in modis manual

 

 

The following conditions cause the Scanner™ Plug-in to display a “No Communication” message:

The Scanner™ Plug-in is unable to establish a communication link with the vehicle.

You are using the incorrect Personality Key with the test adapter.

You selected a system for testing that the vehicle is not equipped with (for example, ABS).

There is a loose connection.

There is a blown vehicle fuse.

There is a wiring fault on the vehicle.

 

Incorrect vehicle identification was entered

 

 

Occasionally, you may be unable to communicate with a particular vehicle because it is an older

 

model or for some other reason it is not covered in the current database. Legacy Software also

 

provides an alternate method of connecting to a vehicle when communication problems are

 

encountered. The Legacy Software runs your scan tool using an obsolete version of the operating

 

system software.

 

The Legacy Software option is available from the Utilities button on the MODIS™ main menu

 

(Figure A-2). Scroll through the dropdown menus, then press

 

Y/a

 

to load the software.

 

 

Expert:  Enes replied 1 year ago.

HERE IS FEW TEST ALSO TO TEST SCANNER IF THE CAR OBD2 IS GOOD TEST SCANNER

http://www1.snapon.com/Files/Diagnostics/UserManuals/MODISScannerPluginUserManual_ZEEMS303L.pdf

Expert:  Enes replied 1 year ago.

did the info go to you we had some web issues and errors

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